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Front of House Staff

2 weeks ago

Hounslow, United Kingdom Heavenly Desserts Full time

We are seeking fun, customer focused and energetic team members to join our iconic Heavenly Desserts store in Hounslow High Street. We are the U.K’s leading premium dessert company offering our guests a world class dining experience while serving the finest desserts and exquisite beverages.

**_Job Summary and Mission:_**
- To contribute to Heavenly Desserts success by providing world class customer service to all of our guests.
- To create the Heavenly Desserts experience for our guests by providing courteous, prompt service, quality beverages and desserts, and maintaining a clean and comfortable restaurant environment.
- All employees are responsible for acting in accordance with our culture and values, embracing and upholding the company culture in everything we do.

**_Key Responsibilities:_**
- To uphold the Heavenly Desserts premium service experience consistently for all our guests.
- Taking customer orders, serving customers and providing excellent customer service.
- Upholding compliance towards all health and safety, food safety guidelines, following policies and procedures and maintaining a spotlessly clean working environment.
- Must be available to work between the hours of 8:00am and 01:00am and have access to reliable transportation to get to and from central Watford.
- Build relationships with fellow team members of respect and courteous, and be a proud ambassador of Heavenly Desserts.
- Maintain a clean and organised work place so that employees can locate resources and products as needed.
- Perform daily and weekly cleaning tasks without prompting.
- Act with integrity, honesty and knowledge that promotes the culture and values of Heavenly Desserts.
- Anticipates guest and business needs by constantly evaluating environment and customers for cues.
- Communicate information to the Manager so that the team can respond as necessary to create a premium environment during each shift.
- Presents oneself professionally, be well-groomed, ensure adherence to health and safety rules and quality store operations standards are met or exceeded.

If you think you have what it takes to be a part of a winning team within a prestigious brand in Watford, and you like to have fun while working with a fantastic team, please get in touch today with your CV. We look forward to hearing from you

**Job Types**: Full-time, Part-time, Contract,

**Salary**: Minimum Wage

**Benefits**:

- Discounted or free food

Schedule:

- 10 hour shift
- 8 hour shift
- 6 hour shift

Ability to commute/relocate:

- Hounslow TW3 (preferred)

**Experience**:

- customer Service: 1 year (preferred)
- food preparation & handling: 1 year (preferred)

Shift availability:

- Day shift (preferred)
- Night shift (preferred)

Flexible Working Options Available:

- Part-time

Work remotely:

- No

COVID-19 precaution(s):

- Personal protective equipment provided or required
- Plastic shield at work stations
- Temperature screenings
- Social distancing guidelines in place
- Sanitisation, disinfection or cleaning procedures in place

COVID-19 precaution(s):

- Personal protective equipment provided or required
- Plastic shield at work stations
- Temperature screenings
- Social distancing guidelines in place
- Sanitisation, disinfection or cleaning procedures in place

Work Remotely
- No

**Job Types**: Full-time, Part-time, Contract

**Salary**: £6.00-£11.00 per hour

Day range:

- Holidays
- Monday to Friday
- Weekend availability

Shift:

- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
- Night shift

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Food service: 1 year (preferred)

Work Location: In person

Expected start date: 25/05/2021