Guest Experience Host

2 weeks ago

Manchester, United Kingdom LEGOLAND Discovery Centre Full time

What you'll bring to the team: Are you looking for a weekend, seasonal job that’s full of FUN? Who wouldn’t want to work in the ultimate indoor playground and what can only be described as a giant box of LEGO®? Working here feels pretty unique, and our Customer Service Assistants are a vital ingredient in the guest experience. Therefore, we’re looking for people who strive for the best, are guest focused, and radiate passion and enthusiasm. In these varied roles you will be the first point of contact for our guests, offering a warm welcome, whether selling a memento of our guests amazing experience or supporting them to stock up on LEGO related goodies, answering any questions guests may have and acting as a sales representative. These are seasonal, fixed term positions, mainly for Halloween. Shifts will include weekend work with opportunities to flex up hours during school holidays. All our seasonal roles are offered on a flexible basis, as availability of work may vary. Qualifications & Experience: - Experience working in a customer facing environment - Friendly and hardworking with a "can do" demeanour - Excellent communicator who loves to get along with people of all ages - Fun, dynamic, and friendly personality - Excellent communication, listening, and motivational skills **Benefits**: Alongside becoming an expert in spreading joy, you’ll also receive: - Monthly Bonus based on guest satisfaction - 25% discount in our retail shops and restaurants - 40% off LEGO online - Merlin Magic Pass - giving you free tickets to all our attractions worldwide for you, your family, and friends every year - Employee pricing up to 55% off cinema tickets Pay Range: GBP £11.54/Hr.

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