Admin Support

To support the administrative functions within the Respiratory Teams at Stockport NHS Foundation Trust.

This post will be based within the Respiratory Department and flexibility to work in all sections of the business group in terms of admin and reception duties
- To support with the updating of COVID patient monitoring spreadsheets in Excel.
- Scanning of referral letters to the appropriate trust systems
- Retrieval of referrals and clinicians notes from the above scanning systems
- To provide admin support across the departments (Respiratory, Cardiology, Diabetes) by printing work-lists off the Trust Systems and booking appointments.
- Joint team working to ensure workloads across the department/Business group are prioritised and up to date
- Process referrals/appointment bookings on the Patient Administration System/PRISM
- Answer general telephone enquiries and direct enquiries to the appropriate staff or department so they can be resolved.
- Sort and distribute incoming post and faxes to the relevant teams
- Prepare out-going mail ensuring all patient correspondence has the appropriate paperwork enclosed in the envelope.
- Covering the reception areas across the business group as appropriate.

We hold a unique position in the Stockport community as the provider of healthcare and we are one of its largest employers.

Our mission is to make a difference every day. Our values are that we care, we respect, and we listen

We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population.

We recognise that flexible working is important. We take requests for flexible working seriously, consider any request we receive and try to work with you, so we can explore if your request may fit with the needs of the service.

The salary for the role is only one part of the excellent package of benefits we offer to you:

- Between 27-33 days of annual leave plus bank holidays
- NHS pension scheme membership
- Salary sacrifice schemes for lease cars, home electronics and more, to make your salary go further
- NHS Staff discounts
- Cycle to work scheme
- Salary finance - for loans, savings, budget planning and tips on managing debt
- Stockport Credit Union
- for local financial advice

Main

**Responsibilities**:

- To support with the updating of COVID patient monitoring spreadsheets in Excel.
- Scanning of referral letters to the appropriate trust systems
- Retrieval of referrals and clinicians notes from the above scanning systems
- To provide admin support across the departments (Respiratory, Cardiology, Diabetes) by printing work-lists off the Trust Systems and booking appointments.
- Joint team working to ensure workloads across the department/Business group are prioritised and up to date
- Process referrals/appointment bookings on the Patient Administration System/PRISM
- Answer general telephone enquiries and direct enquiries to the appropriate staff or department so they can be resolved.
- Sort and distribute incoming post and faxes to the relevant teams
- Prepare out-going mail ensuring all patient correspondence has the appropriate paperwork enclosed in the envelope.
- Covering the reception areas across the business group as appropriate.

The Trust is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment and promote safeguarding by implementing the Trust’s policies and procedures, acting promptly on concerns, communicating effectively and sharing information appropriately.