Administrator

2 weeks ago


Salisbury, United Kingdom Fexco Property Services Full time

**Your New Job Title**: Administrator

**Company**: Fexco Property Services

**Location**: Salisbury

**Hours**: 37.5

**About this Role**:
We are recruiting for a permanent Administrator to join our busy accounts department, playing a major role in our team dealing with all aspects of Billing - which we will train you up on, so no previous experience needed The role is based in our newly decoratedoffices in Salisbury City Centre, and this role is working for our Fexco Property Services brand.

**Some Responsibilities and Goals you’ll own**:

- Prepare budget packs and download reports.
- Review and update records on Budgets received to be processed.
- Working with the whole portfolio of the group to produce annual budgets as part of a team.
- Liaising with the Property Managers with regards to budget and billing.
- Process all periodic invoices in line with the property leases within the 60-30 day timelines.
- Process all Ground Rent Demands in line with the property leases within the 60-30 day timelines.
- Ensure customer billing queries are dealt with to the company deadlines as part of a team to the highest standards.
- Negotiating payment plans for property owners and bi-monthly payment reconciliations to ensure payments are made.
- Once Billing is completed for the month to carry out Credit Control functions.

**Must Have Skills**:

- Essential:_
- Intermediated level of Microsoft Word and Microsoft Excel.
- Excellent communication skills, both verbal and written.
- A confident and assured telephone manner.
- Multi-mailbox management.
- Exceptional organisational skills and ability to work to deadlines.
- An effective and enthusiastic team player.
- Self-Motivated and target driven.
- Strong attention to detail and high level of accuracy.
- Ability to work on your own initiative.
- Capable of working under pressure during busy periods.
- Experience of high-volume of daily calls.
- A desire to help customers and deliver a very high standard of Customer Assistance.
- Desirable:_
- Experience of using QUBE system


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