Sales Administrator

**About The Role**:
**Join Our Team as a Sales Administrator**

Are you highly organised, detail-oriented, and passionate about supporting business growth? As a Sales Administrator at Intercity Technology, you’ll play a vital role in enabling our Sales and Marketing teams to operate efficiently and effectively. From managing CRM data and coordinating training sessions to supporting revenue reporting and enablement activities, you’ll be at the heart of our revenue operations, helping to drive performance and ensure smooth, consistent processes across the business.

**Key Responsibilities as a Sales Administrator**:

- **Revenue Coordination**: Collaborate with departments like marketing, finance, and operations to ensure smooth revenue operations.
- **CRM Administration**: Maintain and update the CRM system with accurate and relevant information.
- **Revenue Reporting**: Assist the Revenue Operations Executive in generating reports, tracking KPIs, and analysing revenue data.
- **Training Support**: Help organise training sessions with the Sales Effectiveness Executive, including sending invites and sharing materials.
- **Revenue Enablement**: Support internal and external stakeholders with enablement activities and maintain documentation.
- **Process Management**: Assist in creating and maintaining process documents to ensure clarity and consistency across revenue-related functions.

Due to changing customer demands, duties and responsibilities are likely to vary from time to time, and Intercity therefore reserves the right to amend job descriptions to reflect changing requirements.

**Education and Qualifications**:

- Minimum of 5 GCSEs at grade C or above

**Experience and Knowledge**:

- Proven ability to manage workload in a fast-paced environment
- Confidence in handling escalations and taking ownership of issues
- Clear and effective communicator with colleagues and customers
- Strong planning, organisational, and relationship-building skills
- Proficient in Microsoft Office and general IT systems

**Competencies and Skills**:

- **Teamwork**: Builds positive working relationships and collaborates effectively across teams
- **Decision Making**: Gathers input and considers impact when making decisions
- **Relationship Building**: Balances rapport with task completion
- **Influencing Others**: Communicates constructively and professionally to gain buy-in
- **Leadership**:Motivates others, embraces change, and drives results

**What We Offer**:

- 33 days holiday (inclusive of bank holidays), plus your entitlement will increase by one day for each full calendar year you are employed, up to a maximum of five days.
- Annual pay reviews.
- Holiday buy scheme.
- All-company bonus scheme.
- Death in service cover.
- Employee assistance programme.
- Company pension.
- Active social calendar.
- A strong focus on developing our people.

**About Us**:
**Intercity Technology** provides reliable and secure technologies in communications, cloud, and managed services, with a big difference - Intercity is a technology solutions partner that isn’t all about tech. It’s about a great bunch of people combining their passion, expertise, and dedication to deliver extraordinary results for businesses.

Our vision is to be the best technology partner to work for and with - we are really proud of our achievements so far:
- Customer Net Promoter Score of +92
- Gold Award Investors in People Accreditation
- 3-star “World Class” Best Companies accreditation, and for 2022, 2023, and 2024:

- The no. 1 best telecoms company to work for
- 9th best mid-sized company in the UK to work for
- 7th best company in the West-Midlands to work for
- Platinum Eco Vadis rating