Fnol Claims Handler
3 days ago
**Key Objectives for the job**
- Reviewing policies to correctly determine how to move forward with their claim
- Reviewing data to set up new claims, appointing contractors
- Composing informative letters and other written correspondence to policyholders
- Ensuring claims are updated with any changes on internal system.
- Ensuring compliance with our contractual and regulatory requirements
- Managing and reviewing diaries in a timely manner
**Skills, knowledge and experience**
- Ability to delivering outcomes in a fast-paced environment
- Capable to effectively communicate - both written and verbal
- Proven experience working as part of a team
- Excellent time management and organisational skill
- Efficient administrative skills
- Competent numeracy, literacy, and IT skills
- A proactive attitude, and enthusiastic
- Polite and courteous phone manner
**Davies Values**
**Inspire each other**
We inspire and motivate those around us
We support our colleagues to deliver an excellent service
**Deliver on our promises**
We deliver a great service to our clients and colleagues
We use our judgement to do what is right
We deliver on our promises
**Empower you to act**
We deliver great results to help Davies grow
We take ownership and do what we say we will do
**We take action**
Aspire to be the best
We are excellent in training, learning and professional life
We are driven to be the best we can be
We are reaching for the top
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Fnol Claims Handler
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