Senior Claims Handler
2 weeks ago
**Senior Claims Handler (FNOL) - Colchester**
**The contracted hours are 37.5 per week and usually fall between 8:30am - 5:00pm Monday - Friday, with occasional Saturday and Sunday work if required including bank holidays.**
**Duties & Responsibilities**:
- Assisting manager with diary tasks.
- Be capable of validating claims against policy information to ensure Indemnity verified.
- Maintaining a claims allocation
- Managing diary and post allocations
- Carrying out monthly audits on the team including 121 meeting.
- Managerial responsibilities when required.
- Staff training.
**Skills & Experience**:
- Must have motor claims experience
- Must be computer literate and have a good understanding of CQ
- Be able to demonstrate your ability to influence and manage relationships with key stakeholders and your peer group, remaining positive and enthusiastic when dealing with difficult and challenging situations
- Have a pro-active approach to solve people and customer problems and to remain focused on priorities for the team as a whole when faced with conflicting demands
- Excellent telephone manner
- Excellent written and verbal communication
- #Indhp
**What we offer**:
- Pension - contribution matched up to 5%
- Life Assurance (2 x basic salary)
- Discounts at 100's of retailers
- Eye Test Vouchers
- Access to Employee Assistance Programme
- Access to training and professional qualifications
**So, are you a Davies person?**
We’re looking for individuals who share our passion, and want to play a part in shaping our future. Being a Davies person means being part of our exciting journey.
**Job Types**: Full-time, Permanent
**Salary**: £22,000.00-£23,000.00 per year
**Benefits**:
- Casual dress
- Company pension
- Cycle to work scheme
- Discounted or free food
- Life insurance
- On-site parking
- Referral programme
- Wellness programme
Schedule:
- Monday to Friday
Work Location: In person
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