Lending Governance Consultant

**Description**
**Lender Governance Consultant**
**Permanent**
**Skipton Office/ Hybrid, UK Remote considered**
**Excellent Salary + Training & Development + Great Company Pension + Award Winning Employee Share Plan + Flexible Working Hours + 25 Days Holiday + Bank Holidays + Excellent Working Culture in a Supportive Team Environment**
**We give you a world of potential**
We’re looking for an experienced governance specialist to join our Lending Governance team to maintain customer policies that ensure Computershare Loan Services meet their lender and servicer responsibilities.
We offer a competitive salary, 25 days holiday, share plan incentive and many more excellent benefits that are hard to rival. Ideally the role would be Skipton based; however, we are happy to consider flexible working arrangements including remotely workingfrom home anywhere in the UK.
We have an extremely supportive environment and a management team who are invested in their people’s careers. You will be encouraged to continue to develop and grow within Computershare and we’ll give you the tools and encouragement to make that happen.
**A role you will love**
The Lending Governance team is responsible for customer facing policies, supporting regulatory change and ensuring our obligations as a prudent regulated mortgage lender are fulfilled. As well as providing wider support across several other functions.
Reporting to the Head of Lending Governance, this role will be responsible for drafting and maintaining customer policies from a lender, and sometimes servicer, perspective; ensuring they take account of regulation and applicable law, customer terms and conditions,industry best practice / guidance service definitions and other related policies. The consultant will also provide technical analysis and SME support in respect of the accountabilities to provide technical and administrative support to the Head of LendingGovernance upwards.
**Other Key Accountabilities**
- Ensure that existing lender and servicer policies are reviewed and updated annually to achieve required customer outcomes.
- Draft new lender policies, following the publication of new regulation.
- Provide SME support to other business areas in relation to lender policies / obligations.
- Review Tariffs annually to ensure fees are fair and appropriate.
- Monitor external sources to provide analysis and recommendations in regard to SVR setting and, support the internal process for implementing and communicating all rate changes.
- Provide technical analysis and SME support to projects - via attendance of working and steering groups, scoping workshops, RAIDD reviews and delivery of project milestones - that impact the responsibilities of Topaz as a regulated mortgage lender.
- Provide support to minor change requests, ensuring requests contain sufficient detail and adhere to policies and strategic initiatives.
- Support / conduct due diligence activities on any future acquisition of legal title portfolios or other lender business opportunities.
- Attend internal governance forums and provide policy / SME input to assist performance analysis and decision making.
- Liaise with Legal to support the end-to-end process of responding to CMC’s.
- Support audit reviews, including questionnaires from ratings agencies / issuers.
- Give technical and administrative support to the Head of Lending Governance.

**Skills/Experience & Competencies**
We’re looking for someone with strong experience of working in a Financial Services &/ regulated environment, ideally with vulnerable customer expertise.
Ideally, you’ll hold a working understanding of relative mortgage activities, MCOB and other mortgage related regulation. Plus, some technical knowledge of writing policies, frameworks and strategies.
**A company to be proud of**
At Computershare, it’s more than just a job, our open and inclusive culture means that we will help you to grow, to move forward and make the most of the world of opportunities we have available. With infinite possibilities, we could take you anywhere. #worldofpotential
**Rewards designed for you**
**Employee Share Plan. **Set aside salary to purchase shares in our company and you’ll increase your investment when you receive a generous company contribution towards additional shares.
**Health and Wellbeing. **Our health and wellbeing rewards can be tailored to support you and your family.
**Save for Your Future. **We will support you along your retirement savings journey.
**Paid time away from work. **Our employees enjoy a competitive paid time off package, including a day each year to volunteer time for a good cause that is important to you.
**Employee Discounts. **We’ve partnered with other organisations to offer you extra savings. Enjoy discounts with banks, car manufacturers, on flights, accommodation, and days out as well as with many big brand shops.
**Extra Rewards. **From tuition reimbursement to cash bonus recruitment referral programs, our comprehensive benefits package offers a multitude of options.
**A diverse and inclusive place to work**
We believe that having a culture of inclusion is essential in delivering good results. Attracting, retaining, and developing a diverse workforce where employees feel valued, respected, and empowered allows people to reach their full potential. As a businessthis diversity helps us to better reflect and understand our customers’ needs to allow us to drive better outcomes.
Computershare is an equal opportunity employer. Qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, protectedveteran status, or other characteristics protected by applicable la