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Reservations Agent
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We are currently recruiting for a **Reservations Agent **to join our central reservations team at Red Carnation Hotels **The Reservations Office is open 7 days a week from 8am - 9pm and is based at the Rubens at the Palace Hotel. As the office is open 7 days a week this means there will be regular weekend’s involved.** **Who are we?** The Red Carnation Hotel Collection is a family owned hotel business renowned for providing the perfect opportunity to those who are looking for an exciting career, family feel and job security within the hospitality industry. We truly recognise that only through our people can we provide service to our guests, which is personal, memorable, imaginative and friendly. We are named one of the "**Best Hotel Companies in the World**” by Travel & Tourism (2021) and have won numerous hotel awards such as Platinum standard Investors in People in 2020 and Princess Royal Training Award in 2021. **What benefits would you get as a Reservations Agent?** - Competitve salary with great incentive scheme - Professional, award winning training and development opportunities - Recommend friend and family bonus scheme worth up to £600 - Free meals on duty - Discount of 30% off on food and 25% off on beverages in any Red Carnation Hotel outlets - Complimentary uniform and dry cleaning services - Holiday allowance increasing with length of service up to 25 days - Two paid volunteering days each year - Free access to Employee Assistance Programme - Hotel based recognition incentive (Employee of the month up to £200) - Discounted accommodation rates with The Red Carnation Hotel Collection & The Travel Corporation globally - Staff Appreciation Annual Party and other Employee Recognition Events **What are we looking for in a Reservations Agent?** - Have a positive attitude, warm personality and strong interpersonal skills - Be enthusiastic in delivering outstanding levels of guest service - Be able to work well under pressure and have strong organisational skills - Display a positive, polite and professional attitude at all times - Have excellent communication skills, both verbal and written - We electronically scan and store a copy of your passport/visa and/or ID card to gain a clear indication of the authenticity of the document and establish the ‘Right to Work’ in the UK._ INDHOTEL
