Family Services Coordinator

**Suffolk County Council - West Suffolk House, Bury St Edmunds, IP33 3YU - Hybrid**:

- **£32,076 per annum (pro rata if part time)**:

- **Post 1: 37 hours per week - Flexible working options available**:

- **Post 2: 18.5 hours per week**:

- **Permanent**

We’re focused on making a meaningful difference to communities across Suffolk. How? By listening to our people learning from what they say and creating a culture of mutual respect, where everyone works together to achieve great things. As a **Family Services Coordinator **in the Family Services Team you’ll be as keen to collaborate and build a bright future as we are. So, to make a positive impact, connect with us and connect with a fantastic career.

Reimagine the possibilities.

In Suffolk, we continue to develop a team that can deliver services for children and young people with Special Educational Needs and Disabilities (SEND) that are amongst the best and most innovative in England. Our management team is passionate about transforming the experiences of Suffolk children, young people and their families.

**Your role and responsibilities**
- have direct case responsibility for a cohort of pupils with Education, Health and Care (EHC) Plans in local mainstream and specialist settings
- monitor progress through annual reviews and ensure EHC Plans remain current and relevant
- provide support and guidance to children and young people who are permanently excluded from an education setting, working with them and their families to identify and facilitate suitable education provision
- attend exclusion hearings to support families and challenge education providers’ practice when necessary.

The SEND Family Services Team leads all aspects of our family-facing work and supports individual children and young people with SEND and their families throughout their SEND journey. This includes securing the right education offer to support their specific needs and ensuring regular and effective review of their progress, holding providers to account across the system for meeting the needs of individual children and young people. This team includes practitioners from a range of backgrounds to provide a wealth of knowledge and experience and to build strong working partnerships across the education, health, and care systems.

**You will need**
- to have the highest standards, be able to deliver change quickly, and be willing to give your all. In return, you will have the satisfaction of being part of a strong and vibrant service that makes a real difference for children and young people every day.

**The team**

We are looking to welcome to the team individuals who will demonstrate key-working approaches in their everyday practice and have professional relationships with and understanding of education settings and partner agencies to underpin this work. We are working closely with our family representatives and our partners in health and social care to achieve this, but we still have a great deal to do. If you share our values and ambitions, we would love you to join our team.

**Empowering Everyone**

**For more information**

**How to apply**

**Step 1 - **Read the **Job and Person Profile (docx)**

**Step 3 - **Upload a** **supporting statement** **answering the following questions below (no more than 400 words per question). You should use the **Supporting Statement template**.

1. Can you share an example of a project in which you were involved, that required teamwork skills.

2. Please describe a significant decision you made in your last position.

3. Tell us about a conflict you had with a stakeholder and how you responded.

4. Please describe what you think are the key factors of good communication.

**Please note**:Without a supporting statement, your interest will not be progressed. Any supporting documents must be in either PDF or MS Word format.

**Closing date: 3 October 2024.**

**Interview date: 11 October 2024.**

This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS (Disclosure and Barring Service) checks or police vetting will be required for relevant posts. #LI-Hybrid

**As a modern and effective council, we **offer a wide variety of careers to suit people with a range of **skills, abilities and ambitions. We offer working options that **flex to reflect the way people work today and take the time to **understand and support your individual needs. We’re driven **to make a positive difference to the world around us and **encourage everyone with drive and focus to join us and build an influential and impactful career. Reimagine the possibilities.**

In return, you’ll enjoy:

- up to 29 days annual leave entitlement (pro rata), plus UK bank holidays and two paid volunteering days
- membership of a competitive Local Government Pension Scheme (LGPS)
- travel, lifestyle, health and wellbeing benefits
- performance-re