First Response Advisor

2 weeks ago


North West, United Kingdom BCL Legal Full time

New Claims Handler - South Manchester

The role

This is a fantastic opportunity to work for a thriving firm located in South Manchester with open plan office and free parking.

Key Responsibilities
Capture and assess potential new claims
Manage our client's initial claim journey and expectations
Proficiently investigate and assess potential new claims
Allocate new claims to the Fee Earners and accurately manage case capacity

**Requirements**:
Excellent client care service skills
Ability to demonstrate strong leadership qualities
Strong written and verbal communication skills
Some experience working within the Personal Injury/Medical Negligence sector and/or claims handling would be preferable
Aptitude to proactively maintain and manage your own workload
Confidence and ability to meet strict deadlines
Ability to work within a fast paced environment
Proficient in Microsoft office, particularly excel

Added extras and benefits
Flexible/hybrid working (2 days a week in the office, 3 from home)
Salary up to 23,000 dependant on experience
25 days holiday
Free parking
Healthcare

Opportunity to join a progressive and forward thinking firm

BCL Legal is an equal opportunities employer.



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