Parts and Service Advisor {full Time}

2 weeks ago


Denton, United Kingdom Pugbitz Ltd Full time

**Job Overview**

**Responsibilities**
- Greet customers promptly and professionally, offering expert advice on parts selection
- Assist customers in locating the correct parts for their vehicle or machinery, leveraging mechanical knowledge
- Upsell additional products or services to maximise sales opportunities
- Handle cash transactions accurately and process payments efficiently
- Maintain organised stock levels, ensuring parts are correctly labelled and stored
- Manage inventory records, including stock checks and reordering as necessary
- Provide exceptional customer service by addressing queries and resolving issues effectively
- Collaborate with workshop staff to ensure timely availability of parts for repairs and servicing
- Keep the parts department clean, tidy, and compliant with health and safety standards

**Qualifications**
- Proven experience in a customer service role, preferably within automotive or mechanical sectors
- Mechanical knowledge or background is highly desirable
- Strong upselling skills with the ability to identify additional sales opportunities
- Excellent communication skills, both verbal and written
- Competent in cash handling procedures with attention to detail
- Organised with the ability to manage multiple tasks efficiently
- A proactive attitude with a focus on delivering outstanding customer experiences
- Previous experience using stock management systems is advantageous

**Job Types**: Full-time, Permanent

Pay: Up to £38,000.00 per year

**Benefits**:

- Company pension
- Employee discount
- On-site parking

Ability to commute/relocate:

- DENTON. M343RE: reliably commute or plan to relocate before starting work (required)

Work authorisation:

- United Kingdom (required)

Work Location: In person



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