IT Technical Support Engineer

3 days ago


Essex, United Kingdom DG Partnership Ltd Full time

**IT Technical Support Engineer
- £25,000 - Thames View, Essex**

**The Role
Do you possess a minimum of 2 years of years IT support? Are you confident and able to communicate effectively with both customers and colleague? If so, we have an exciting opportunity for you.

**Key Responsibilities:
The key responsibilities of an IT Technical Support Engineer include, but are not limited to:

- Day to day phone support to end users to troubleshoot desktop related issues.
- On site support for desktops, printers, network equipment etc
- Patching and other maintenance tasks
- New starter setups
- New equipment setups
- Software release upgrades
- General troubleshooting
- Network Monitoring checks
- Backup Checks

**The Company
We are a Managed IT Solutions provider covering Essex, Hertfordshire and London, delivering Hosting, Communications, Backup, Cloud and Security solutions to businesses like yours - all backed up by some Awesome Support.

Ontech specializes in cybersecurity, cloud services, communication technology, and data backup/recovery.

**The Person
The key skills and qualities of an IT Technical Support Engineer:

- Microsoft Windows and Windows Server Desktop Support
- Active Directory Management Experience
- Group Policy Experience
- Terminal Server administration
- Network Fundamental's, DHCP, DNS, NAT, Firewalls, Wireless etc.
- This particular role will require working hours of 6:00 to 15:00 - Monday to Friday.


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