Process Controller

**Job Description**:
**Who are we?**
Thames Water is the UK’s largest water and wastewater company. We make a daily difference to our 15 million customers by supplying 2.6 billion litres of water through 32,000 km of pipes, keeping taps flowing and toilets flushing.
At Thames Water, every one of our actions, big and small, matters every day. Water is essential to life, so our business is always open.

**About the role**:
We are currently seeking a process controller. You will be responsible for the day-to-day operation of Coppermills Advanced Water Treatment Works water production works to ensure wholesome water is available 24 hours a day for our customers. You will work as part of a team to ensure the effective and continuous operation of the site and ensure all necessary Process values and regulations are strictly adhered to.
You will work as part of a team of nineteen and perform a range of assigned operational duties including site operation, water quality sampling and testing, routine process checks including health and safety checks, front line maintenance and problem-solving to name a few, ensure that services are delivered to time, cost, and quality standards. This role will on a 12-hour rotating shift pattern. You must be able to work unsupervised for long periods of time.

**What you will be doing?**
As the process controller you will:

- receive training to undertake a variety of roles within the team under our Licence to Operate program.- monitor and control range of water treatment processes via SCADA, working as a team to ensure the water production plant's operation 24/7, 365 days a year, while also working alongside and assisting the maintenance team, management team and other operational roles to ensure site-wide key performance indicators are met.- carry out sampling and related analysis to ensure compliance with internal standards and external regulations.- be responsible for the front-line maintenance and process fault-finding while reporting any defective equipment, ensuring a swift resolution following any breakdowns, monitoring, collating, and reporting data to ensure statutory and regulatory compliance is met and the works meet regulatory quality standards and customer demand.- be responsible for responding to emergencies, whether this be process failures or other events. In such circumstances, you will remain calm and follow established procedures to escalate, and then stabilise the process or identify and isolate the issue at hand.- comply with operational standards, completing associated documentation including shift logbooks.- take responsibility for your own Health and Safety and also the Health and Safety on site. You will highlight safety observations and take action to make the area safe where possible. You will be required to contribute to risk assessments and procedures that contribute to improving Health and Safety standards. This is important given the site is governed under COMAH Regulations.- Liaise with other departments, particularly Water Quality, Maintenance and Strategic Control to find solutions for issues, deliver the best results for the site and ensure production targets are met.- Maintain own technical knowledge and training to meet current or new standards and remain up to date with new standards and procedures.**What we’re looking for**:

- We are looking for someone who has process experience in relevant industry, hold leadership tendencies, is hands-on and practical with impeccable attention to detail and troubleshooting skills- Completion of NVQ level 2 units or equivalent, a technical City and Guilds or HNC qualification is also desirable.- Experience of lone working and be willing to work in challenging conditions- You must be prepared to be trained in safety procedures including working in confined spaces, chemical treatment breathing apparatus, first aid, fire marshalling and receiving chemical deliveries.- Previous experience of SCADA systems would be advantageous.- Possess a valid driving licence**What's in it for you?**
Our competitive salary package includes an excellent contributory pension, 24 days holiday per year increasing to 28 with length of service and a wider benefits scheme including our benefits hub, which is packed full of offers and information to save you money and support your wellbeing.
Thames Water is a dynamic, rewarding and diverse place to work, with opportunities around every corner. If you join our team, you’ll enjoy a fulfilling career and flexible working arrangements.

Find out more about working at Thames Water.
We deliver life's essential service so our customers, communities and the environment can thrive. This means, when a crisis happens, we all rally round to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an Ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great