Customer Service Advisor

1 week ago


Glasgow, United Kingdom Bunzl Cleaning & Hygiene Supplies Full time

Customer Service Advisor

Customer Service Advisor

Job Ref

GSM

**Location**:
Scotland - Green Scotland North

Function

Sales

Salary

Status

Full Time

Type

Permanent

Hours

37.5

More details

Customer Sales Advisor

Location: Glasgow

Working Schedule: Monday - Friday 37.5

**Salary**: £21500 + Bonus

Bunzl Greenham is a UK leading Safety and Workplace supplier, part of Bunzl plc, a global FTSE 100 company. With 22 Service Centres across the country, the company are leaders in delivering trusted safety equipment, cleaning and hygiene products and workplace essentials to organisations nationwide.

The Benefits
- 28 days’ holiday (including bank holidays), increasing to 33 days after 5 years’ service, with an option of buying up to 5 days extra per year
- Company sick pay
- Save as you Earn Sharesave Scheme
- Enhanced Maternity and Paternity pay
- Comprehensive Learning and Development
- Personal Pension Plan
- Personal benefits for Theme park discounts, Childcare vouchers, Cycle to work scheme, Gym membership, Cinema discounts etc.

The Role

Key Responsibilities
- Deal with all customer issues/queries/requests for product and service information
- Support external Field Sales Managers in service expectations for all customers
- Accurately update and input customer details on to the CRM system
- Proactive outbound calls on a weekly basis to generate growth within the customer database
- Utilise reports for repeat orders, complete gap analysis and review customer trends

Your skills
- Excellent Customer Service Skills
- Proven track record building and maintaining customer relationships
- Positive and professional manner
- Excellent communication skills, written and verbal
- IT skills
- A team player with a collaborative approach



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