Sales Engineering Director, Europe

3 days ago


Reading, United Kingdom Visa Full time

Company Description
Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging - where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world - helping unlock financial access to enable the future of money movement.
**Join Visa: A Network Working for Everyone.**

Job Description**
Purpose**
- Managing a team of Global Sales Engineering and Delivery sales engineers across the Europe region in providing presales support & technical consultancy services. Ensuring a customer first experience is delivered through technical excellence for the integration of the CyberSource services for Tier 0-3 customers.- Act as an escalation for all business as usual engagements & to deputise for the Senior Director, Global Sales Engineering and Delivery - EMEA where applicable across the CyberSource Europe business.

**Principle Responsibilities**
- Drives cross functional collaboration and engagement through strong communication approaches to execute on the clients sales GTM across the Europe region
- Lead and support the Europe Sales Engineering team in the execution of the GTM strategy for supporting, enabling net new and existing client opportunities during the client sales life cycle resulting in net new acquisition of clients and retention and upselling of existing clients
- Partner with sales leadership on the client side to review and drive sales pipeline activity to ensure support and allocation of sales engineering for client engagements through demos, RFPs, whiteboarding sessions and beyond up to and including C-suite level
- Accountable to driving and achieving the Europe revenue line through net new acquisition and retention/growth of existing clients
- Responsible for the development, execution and on-going management of the regional technical strategy with alignment to the Global Sales Engineering & Delivery and Europe Sales Strategy
- Develop in partnership with the regional and global head for Sales Engineering & Delivery a scalable operational plan that ensure optimum use of resources, allows for capacity planning and uses optimised processes that bring efficiency, scale and repeatability
- Partner with the Regional and Global Head of Sales Engineering to drive standardization and consistency in the engagement, attachment and deliver of client engagements across the market
- Partner with global peers across the function to support and drive the consistent client engagement for merchants globally leading to optimised client experiences
- Act as an ambassador for the Global Sales Engineering & Delivery Vision & Charter through leading by example and challenging the status quo of execution to bring efficient delivery and execution
- Execute on the Strategic Sales Engineering Consulting strategy to drive deep strategic selling with clients to increase acquisition and retention through technology led value selling
- Support and lead personal development discussions with direct reports for growth and talent development including succession planning
- Develop and maintain deep SME knowledge of Cybersource payment management platform solutions and its associated VAS services
- Inject Cybersource and industry best practice into the design and architecture of new and existing strategic client engagements driving best in class experiences for clients
- Understand complex challenges/problems and uses Cybersource and Visa technology to drive solutions with said technology leading to new client partnerships and strengthening of existing ones
- Champion and lead from the front with the IDDEA methodology execution in sales engagements for Sales Engineering
- Champion and support the adoption of new Global Sales Engineering Modern Payment Platform Architecture journey map to drive deep technology based partnerships with clients
- Collaborate and partner with Account Executives and Account Managers to drive incremental revenue through acquisition of net-new customers or upsell of existing customers
Engage with internal cross functional teams including Product Management, Product Development, Customer Support and Product Marketing to relay market feedback and provide input into the design of new solutions
- Lead regular internal training sessions with sales teams**Qualifications**:
Required Experiences
- Demonstrable technical sales experience within the payment industry
- Previous experience working with client/merchant space is requi



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