Systems and Support Team Leader

1 week ago

Crewe, United Kingdom Cheshire East Council Full time

Supporting the Building Control Manager this role will lead a team of technical and support officers, organising and managing resources to ensure enhanced customer service delivery, maintaining quality and ensuring all performance targets are achieved.

The role will take a lead role in the development and maintenance of the service ICT system.

**Organisation**
- Cheshire East Council

**Location**
- Crewe

**Job Category**
- Place

**Grade**
- CEC NJC - Grade 7

**Salary Min**
- £29,269 Per Annum

**Salary Max**
- £32,076 Per Annum

**Hours per week**
- 37

**Weeks per year**
- 52.143

**Employment Type**
- Permanent

**Closing Date**
- 30/11/2024

**Ref No**
- E2705

Cheshire East is an amazing place to live and work. As one of the largest employers in the borough, we are able to offer you a wide range of challenging and rewarding career opportunities.

At Cheshire East Council we are working for a brighter future - together and our commitment to you is that our workplace culture will provide a shared purpose, a well-led organisation with valued people succeeding together as one team and one council to deliver the best service for our customers and communities.

If you want to be part of our award-winning council and contribute to our ongoing success, have the flexibility and drive to enable us to innovate, are committed to working as part of a team and striving to deliver exceptional service wherever you can, we would especially like to hear from you.

As an equal opportunities employer, we welcome applicants from all backgrounds and want our workforce to reflect the diversity of our local communities so that we can all work for a brighter future - together.

Brighter Future

Have you got what it takes to lead a support team within a professional service, focussing on quality, service delivery, and business excellence.

Preferably you should have experience working in a busy environment, be familiar with computers with a keen willingness to learn new systems. The position requires effective communication and organisational skills, together with knowledge of administrative processes.

A knowledge of Building Control processes would be advantageous.

Starting salaries will be dependent upon experience and qualifications.

Key responsibilities would include
- Support the development of marketing initiatives for the Building Regulatory fee earning activity, including social media, face to face together with traditional customer engagement.
- Ensure performance management systems are adequate, producing information enabling key performance indicators to be returned to the Building Safety Regulator.
- To support the Building Control Manager in the creation, maintenance, and control of quality procedures manuals to be approved by external agencies, maintaining accreditation under ISO9001:2015

Benefits include - An excellent contributory pension scheme
- Up to 26 days annual leave plus bank holidays (additional 5 days after 5 years' service)
- Flexible working arrangements including flexi-days.
- Health and fitness discounts
- Employee assistance programme
- A commitment to your health and well-being.

Contact Details - For an informal chat please contact the Building Control Manager 0n 01270 375224 or 07725 651680.

Please quote job reference number in all correspondence.

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