Housekeeping Room Attendant

1 day ago

Derry, United Kingdom Holiday Inn Express Derry - Londonderry Full time

**Job Ref**:FOC1768

**Branch**:Holiday Inn Express Derry - Londonderry

**Location**:Holiday Inn Express Derry - Londonderry, Derry / Londonderry

**Salary/Benefits**:Competitive Salary

**Contract type**:Casual

**Hours**:Part Time

**Shift pattern**:10am-3pm Over a 7 day Period

**Hours per week**:8-24

**Posted date**:03/07/2025

**Closing date**:05/08/2025

**Who are we**
The Holiday Inn Express, Derry, nestled in the heart of Northern Ireland, a short stroll from the historic 17th Century Walled city is a bustling hub of hospitality. Boasting 119 modern accommodations, our hotel is situated amidst the vibrant cultural tapestry and breath taking landscapes of Derry. As part of the esteemed Holiday Inn brand, we are dedicated to providing exceptional service and unforgettable experiences to our guests. Whether it's for business, leisure, or a special occasion, our hotel offers the perfect retreat in this picturesque city.

**Role Responsibilities**
- To ensure standards of cleanliness, hygiene and tidiness are maintained in all areas; bedrooms, corridors, function rooms and public areas.
- You’ll support the Assistant/Head Housekeeper in the daily cleaning of assigned rooms, bathrooms and public areas to ensure they meet the highest standards.
- Report any maintenance issues to Maintenance/Engineering Department and follow up to ensure that the faults are rectified efficiently.
- You’ll need to have a positive approach to our guests, anticipating their needs wherever possible and to react to these to enhance customer satisfaction.
- You’ll ensure any guest property left behind is logged and stored in a secure location for lost property. Resolving any guest problems or complaints when possible and ensuring management are kept informed.
- Must attend all HS, Fire and Food Safety Training as directed by designated Line Manager.
- Ensure that while you undertake your role you abide by the Health and Safety at Work Act 1974 and safe system of work appropriate to your role.
- To complete any other reasonable tasks as requested by your Line Manager.

**Key Requirements**
If you are looking for a new challenge within a fast paced friendly environment, we would love to hear from you. You will:

- Display excellent standards of cleanliness
- Be a team player, by supporting your colleagues
- Work well under pressure
- Be courteous and welcoming to all guests you meet

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