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Senior Business Support Assistant

2 weeks ago

Glenfield, United Kingdom Leicestershire County Council Full time

**_Please Note: There are full and part-time positions available_**

**_Are you looking for a new role, one that values you as an individual and sees you as an integral part of a wider team? Are you hoping to move into an area that supports the children of Leicestershire, helping them to be the best that they can be? If so, we could be looking for you._**

**_We are looking to fill both full and part time positions within our Business Support Services Department within Children and Family Services; our roles are varied, but at the heart of each one is the desire to make Leicestershire the best place for all children, young people, and their families. Although you won’t be dealing with children directly, the teams you support will be planning and delivering the best services that improves outcomes for Leicestershire’s children._**

**_Benefits_**
- **_Looking for both full and part time people_**:

- **_A department that values diversity and encourages employees to be themselves_**:

- **_Training within the team you will be working in_**:

- **_Opportunities for career development_**:

- **_Friendly, supportive colleagues_**:

- **_A range of staff benefits, including the Cycle to Work scheme_**:

- **_A hybrid approach to work which offers, where possible, a flexible schedule for office-based roles, and remote working_**

**_Interview dates_**

**_It is anticipated we will be interviewing week commencing September 5th_**

**JOB PURPOSE**:

- To provide efficient and effective business support processes associated with statutory requirements, including assessments and monitoring
- To advise clients in accordance with national and local legislation/policies
- To work with and liaise confidently with a range of internal and external agencies to ensure children receive our services and gather/monitor appropriate information
- To provide comprehensive business/secretarial support for staff within C&FS
- It is vital to the future of the department that the post holder is flexible in taking on additional tasks, willing to offer help to employees and treats co-operation and support for colleagues as a top priority

**ESSENTIAL REQUIREMENTS**:

- NVQ level 2 or equivalent in literacy and numeracy
- Trained and proficient in all aspects of the Microsoft Office Suite of software
- Has relevant experience of working within a busy office environment
- Experience of creating and maintaining Access databases
- Experience of working with spreadsheets
- Experience in a range of admin procedures
- Experience of minuting meetings
- Diary management and facilitating meetings
- Ability to take accurate notes of meetings and type drafts for approval
- Good grammatical skills
- Ability to maintain and create Access databases
- Ability to use spreadsheets and perform basic data analysis
- Good customer care skills with ability to take and convey telephone messages accurately
- Good organisational and record keeping skills
- Ability to establish and maintain working relationships and communicate effectively with staff at all levels
- Understanding and appreciation of confidentiality
- Evidence of being able to work collaboratively within a team
- Ability to work under effectively and efficiently whilst under pressure
- Ability to meet targets and deadlines

Please see the Job Description / Person Specification which are attached further down on this page.

For informal enquires please contact Rachel Condon,
**Tel**: 0116 305 58061

**We particularly welcome applicants from black, minority, ethnic (BME) communities, disabled people and lesbian, gay, bisexual and trans (LGBT) communities, as they are currently under represented within our workforce.**
**We are on a journey to be an inclusive department where a culture to celebrate equality, diversity and inclusion is embedded and discrimination challenged at every level together as a department. We warmly welcome those from all cultures, ethnicities and beliefs - this diversity is vital to our journey and is fundamental to our values and enriches the services we offer our children and families.**

**For further information about working for Leicestershire County Council, please click**
**here**
**.