Business Support Assistant

Are you looking for a new role, one that values you as an individual and sees you as an integral part of a wider team? Are you hoping to move into an area that supports the children of Leicestershire, helping them to be the best that they can be? If so, we could be looking for you.
We are offering full-time positions within our Business Support Services, which forms part of the wider Children and Family Services Department; our roles are varied, but at the heart of each one is the desire to make Leicestershire the best place for all children, young people, and their families.

Various teams across the CFS structure require our help, whether that be answering calls and taking messages, assisting our Fostering and Adoption teams, or typing up critical information that may be needed at court. Although you won’t be dealing with children directly, the teams you support will be planning and delivering the best services that improves outcomes for Leicestershire’s children.

Further details about the role will be given at interview, but if you do have any questions, please contact the named individual below.

**_ Benefits:_**
- _A department that values diversity and encourages employees to be themselves_
- _Training within the team you will be working in_
- _Opportunities for career development_
- _Friendly, supportive colleagues_
- _A range of staff benefits, including the Cycle to Work scheme_
- _A hybrid approach to work which offers, where possible, a flexible schedule for office-based roles, and remote working_

**JOB PURPOSE**:

- To provide efficient and effective clerical, typing and database support to Children and Family Services. To be a valuable point of contact for members of the public, staff, elected members and partnership agencies
- It is vital to the future of the department that the post holder is flexible in taking on additional tasks, willing to offer help to employees and treats co-operation and support for colleagues as a top priority

**ESSENTIAL REQUIREMENTS**:

- NVQ 2 or equivalent in literacy and numeracy
- Word processing (or equivalent)
- Experience of recent clerical, typing and database experience in an office environment
- Working as part of a team
- Production of word-processed reports and correspondence
- Experience of filing and record systems
- Full understanding of the need to maintain confidentiality
- Good level of verbal and written communication skills
- Evidence of numeracy, literacy and statistical analysis skills
- Good computer skills, including MS Word, Excel and Access
- Ability to deal with sensitive and confidential matters
- Excellent customer care skills
- To produce accurate work to deadlines
- Commitment to the provision of high quality clerical support
- Interest in learning new skills

**Please see the Job Description / Person Specification which are attached further down on this page.**

**For informal enquires please contact Sharon Wright**
***
**Tel**:
***
**0116 305 5966**
***
**E**
**mail**:
***

**We are on a journey to be an inclusive department where a culture to celebrate equality, diversity and inclusion is embedded and discrimination challenged at every level together as a department. We warmly welcome those from all cultures, ethnicities and beliefs - this diversity is vital to our journey and is fundamental to our values and enriches the services we offer our children and families.**
**We particularly welcome applicants from black, minority, ethnic (BME) communities, disabled people and lesbian, gay, bisexual and trans (LGBT) communities, as they are currently under represented within our workforce.**

**For further information about working for Leicestershire County Council, please click**
**here**
**.