Meter Reader
2 weeks ago
**Job Purpose**
**Who we are**
We are an independent gas and electricity energy supplier, based in the UK. Founded in 2014, our name, Jellyfish Energy, reflects our core values. We are a tech-driven supplier, who are dedicated to supplying fair and transparent energy - just like Jellyfish are translucent in colour, we are transparent in nature
**Why work with us?**
**Full Transparency**
From recruitment stage, through to being a valued member of the team, we can guarantee open communication, clear expectations, and building trust through honesty and accountability in everything we do.
**Scale With Us**
We’re expecting a big 2025 as our customer base and employee number continue to grow. We welcome people into Jellyfish who would like to contribute to innovative solutions, help drive impactful growth, and transform the future of energy together.
**Our Culture**
Collaborative, innovative and inclusive, emphasising growth, transparency, and delivering exceptional service to our customers.
**Your Voice Matters**
We value ideas, encourage open dialogue, and empower everyone to contribute to meaningful change.
**Roles and responsibilities**
- Liaising with customers regarding payment of their energy contracts.
- Plan and manage your workload independently, working towards targets.
- Report any dangerous meter installations or suspected signs of tampering.
- Uploading meter readings onto our CRM.
- Travel to customer premises across the UK.
- Manage a high volume of customers, ensuring you represent the company professionally
- Carry out regular meter readings and ensure accuracy in data collection.
- Update customer accounts in line with meter exchanges and configurations, resulting in timely and accurate billing
- Manage multiple streams of work, ability to identify and implement solutions to fix customer queries with speed and efficiency
- Communicate effectively with customers to address metering queries and concerns.
**Qualifications and Experience**
- A full UK driving licence
- Previous experience in a customer service role, ideally involving data entry or metering tasks.
- Strong communication skills.
- Ability to analyse data and provide insights for operational improvement.
- Experience in upselling is a plus.
**What’s in it for you?**
- Salary of £26,000 - £28,000 depending on experience.
- Join a growing company with fantastic plans for the future and natural progression opportunities.
- Regular staff events and incentives.
- Free onsite parking.
Pay: Up to £28,000.00 per year
**Benefits**:
- Company car
Schedule:
- Monday to Friday
Licence/Certification:
- Driving Licence (required)
Work Location: On the road
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