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Receptionist & Officer Coordinator

2 weeks ago

Rowlands Gill, United Kingdom Quantum Pharmaceutical Full time

Our Human Resources team support the management team to deliver best practice in all aspects of the employee lifecycle. We are looking for a Receptionist and Office Coordinator to add to this fast paced and busy team.

**As a Receptionist & Office Coordinator your responsibilities will include, though will not be limited to**:

- Providing comprehensive reception, administration, and clerical support.
- Receiving and transferring telephone calls, connecting calls to staff members, and taking brief messages.
- Managing visitor access via the entrance gate.
- Greeting and welcoming visitors to the offices in a professional manner, ensuring they sign the visitor book and informing the relevant member of staff of their arrival.
- Monitoring and ensuring that the reception area is tidy and projects a business-like image.
- Dealing with all incoming correspondence.
- Processing all outgoing correspondence daily.
- Maintaining meeting room appointment diaries.
- Providing administrative support to Management as required.
- Ensuring the reception area is run in an efficient and professional manner.
- Co-ordinating and supporting of management meetings, as appropriate with a requirement to work to deadlines.
- Ordering of refreshments and lunches for meetings, including serving and clearing down.
- Administration of internal communications i.e., contact lists and distribution of documents and information.
- Assisting with the management of the Social Committee.
- Assisting in the organisation of staff events i.e., Christmas Party, Family Fun Day, Staff conferences etc.
- Booking travel and hotels for staff as required through the Company system.
- Booking taxis when required and reconciling invoices on receipt.
- PA activities for directorate.

**As with all Group employees, you'll also be asked to**:

- Ensure the work you do is of a high standard and that Group procedures and policies are followed.
- Act as an ambassador for the business, presenting the Group in a positive way with clients, customers, and colleagues.
- Work flexibly and efficiently to meet customer needs, whilst maintaining the highest possible professional standards.
- Always maintain confidentiality and security.

**To be successful in this role, you should be able to demonstrate**:

- An ability to demonstrate discretion and respect confidentiality
- A friendly and approachable nature
- A supportive nature - and good team-playing mentality
- Being capable of working towards KPIs
- Excellent communication skills
- The ability to work at pace and in a high-pressured environment
- **In this role you will be required to work 40 hours per week, Monday-Friday 9am - 6pm with a one hour lunchbreak.