Administrator

1 week ago


Exeter, United Kingdom Devon Doctors Ltd Full time

Access Health Care is looking to recruit an enthusiastic individual for our Administration team at The Clock Tower Surgery which currently provides primary care services to people experiencing homelessness in Exeter. Main duties will be office based answering telephone calls and dealing with clients in reception but you will also be helping with our ‘Protect and Vaccinate’ outreach pilot. We are a friendly, forward thinking and innovative team with a determination to provide high quality care to some of the most vulnerable patients in Exeter.

Key Responsibility Areas
- Respond, using a helpful and problem-solving approach, to all queries and requests for assistance from staff and other visitors
- Ensure that the reception and waiting areas are kept safe and tidy
- Have up to date knowledge of computer systems
- Open and sort the mail for staff according to agreed procedures
- Undertake any administrative actions that the staff request verbally, via computer messaging or from the courier mail
- Scan correspondence, reports into the computerised record, ensuring that they can be easily retrieved
- Ensure that meeting rooms are tidied at the end of the day and left ready for the following day
- Receive and make telephone calls, using a helpful and problem-solving approach. Re-direct calls and take messages as appropriate
- Ensure that the telephone system is operational at the beginning of each day and switched over at the appropriate times. Report any difficulties with the operation of the telephone system
- Open up premises at start of day and make necessary preparations to receive visitors
- Secure premises at end of day, ensuring that building is totally secure, lights off and alarm activated
- Inform appropriate staff of any day to day problems, together with any possible solutions
- Any other delegated duties considered appropriate to the post


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