Business Interruption Adjuster
3 days ago
We are looking for a Business Interruption Loss Adjuster to handle a commercial portfolio of Business Interruption claims which vary in value. You will be part of the Commercial Material Damage and Major Loss team, reporting to our Management Team for technical guidance and the Operations Director for overall service and delivery.
**Key Responsibilities**
- Investigate and manage Business Interruption claims, including conducting site visits when requied
- Build rapport and a detailed appreciation of the operations impacting the claim and ensure understanding of cover with the Insured, Broker and the Insurer
- Identify and verify sufficient information to set an accurate quantified reserve that can be effectively demonstrated to insurers
- Negotiate and calculate an appropriate solution to the claim within the terms of the policy
- Assess and provide a pragmatic view of issues and relevant solutions to complex claims
- Prepare reports and comment in detail on all aspects of the claim, including policy analysis, quantum for business interruption recovery and any future actions
- Instruct, monitor and control claim related experts such as: lawyers, forensic scientists, surveyors, damage mitigation and other experts as appropriate
- Establish and agree a communication plan with all interested parties
- Calculate and approve interim payments, when appropriate and prepare interim reports
- Calculate and agree detailed and fully evidenced settlement of claims and prepare comprehensive final reports with supporting documentation
- Maintain continual professional development in any technical or legal changes which may have a bearing on major loss and complex claims
**Competencies**
- Customer and quality focused - providing excellent standards of service
- Complex analysis and decision-making skills
- Proactive - making sure Client service and quality standards are met
- Reactive - responding to daily workloads as dictated by customer requirements
- Handle and coordinate all complements and any complaints
- Achievement of own performance targets
- Competent use of technology
**Personal characteristics**
- Ability to demonstrate an attention to detail and proactively analyse and resolve complex issues
- Ability to work as an individual and lead a team of professionals
- Excellent customer service and communication skills with a positive attitude
- Able to coordinate a variety of actions concurrently
- Ability to work to given targets
- Flexible approach to travel
**About you**
- Extensive relevant Business Interruption adjusting experience, ideally combined with any forensic accounting knowledge
- Strong client relationship building, report writing and communication skills
- Excellent customer service, organisational & planning skills
**In return we offer**:
- Competitive base salary
- A generous, straightforward and achievable bonus structure based on agreed fee incomes
- Company Car or Car allowance
- Company Pension
- 25 days holiday, plus bank holidays and purchase/buy back scheme
- Employee assistance programme
- Various lifestyle benefits discounts, such as retail and homewares, via our 'AdvoPerks' scheme
Woodgate & Clark uses a third party to undertake a number of checks. Any offer of employment made by Woodgate & Clark would be conditional upon receiving a satisfactory reference, identity document(s), basic DBS certificate and basic credit check
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