Property Loss Adjuster

**Property Loss Adjuster - Property Division** **Home Based** **Exciting opportunity for a Property Loss Adjuster looking to join a fast growing, high quality Claims Management business**. We are recruiting for an experienced Loss Adjusters within the south east of the UK, to join a rapidly expanding quality claims management business in our Property Division. GHG is a UK loss adjusting company with its head office near Southampton, Hampshire. We provide high quality solutions to claim situations. Trading for over 25 years and now private equity backed, we have earned a reputation for quality domestic and commercial loss adjusting with specialisms in subsidence, property, liability and high net worth claims. The company takes pride in the quality, experience and passion of its staff. This is reflected in the reputation we have earned, with a loss adjusting product that has been developed and refined and has been consistently rated as "Excellent" in external client audits. The role of the Loss Adjuster is responsible for all aspects of property claim investigation, consideration of policy coverage, validation process of appropriate settlement in an efficient and timely manner. This will be both a site and home-based position and will enable you to deal with cases from their first receipt in the office until completion of claims encompassing all the core values of loss adjusting. You will be provided a designated geographical area whilst, working as part of team you will assist with other cases as workloads and holidays demand, you may have to cover other areas. Attendance at company and client events and meetings are essential. **Responsibilities to include but not limited to**: - Carry out initial inspections and site visits. - You will provide technical advice, support and guidance all parties as well as proposing bespoke solutions in a friendly and professional manner. - Determine further investigations and monitoring, where necessary, and any remedial or temporary works required. - Provide a detailed ABI preliminary report within the agreed SLA’s, maintaining high standards of communication at all times, both internally and externally. - Process claims in accordance with insurers philosophy, standards, service levels and complaints procedure and proactively progress the claim. - Attend re-visits as required and report accordingly and update all relevant parties. - Can respond positively to varying client requirements and changes in the wider business environment. - Pro-actively direct any specialist appropriate to the circumstances and manage them. - Report and correspondence writing, either dictation or self-type - Manage expectations of both Policyholders and all parties associated with the claim. - Manage your case load effectively and proactively. **Hours of work**: 37.5 hours but additional hours may be required as detailed in the employment contract **Salary Range**:Dependent upon experience and qualifications. Car Allowance Death In Service 5% Contributory Pension Private Health Care 25 Days Annual Leave, plus additional one day Birthday Holiday Electric Vehicle salary sacrifice scheme - after successful probation **Personal Specification**: **Qualifications & Training** At least 2 A ‘Levels and GCSE in Maths and English.Cert CII and / or Cert CILA **Experience** Essential - Minimum 1-year loss adjusting in both Domestic and Commercial or Proven Property Claims Adjusting / Handling experience from either a Loss Adjuster, Insurer or similar. Full / clean driving license. Desirable: 5 Years’ experience in both Commercial and Property claims **Qualities and Attitude** Self-sufficient, confident, excellent communication skills, attention to detail. Positive self-motivation with high professional appearance and bearing in all aspects **Product Knowledge** Household Insurance Policies and Commercial Insurance Policies or similar industry knowledge **Competencies** Assertive, Persistent, Effective communicator, verbally and in written communication, Organisational skills, Effective Time Management, IT literate, Business conscious. **Salary**: £30,000.00-£50,000.00 per year **Benefits**: - Additional leave - Company pension - Life insurance - Private medical insurance - Referral programme - Sick pay - Work from home Schedule: - Monday to Friday Supplemental pay types: - Bonus scheme - Quarterly bonus Application question(s): - Do you have Cert CII / Cert CILA Insurance Qualification? **Experience**: - Loss Adjusting domestic & commercial property claims: 1 year (required) Work Location: Remote Reference ID: Field Loss Adjuster - Property Division