Enforcement Officer

The Community Safety & Enforcement Team require an additional Parks & Open Spaces Enforcement Officer to patrol the boroughs 57 parks and open spaces

**PURPOSE OF THE JOB**:
This post holder will undertake a wide range of enforcement duties in relation to community safety, Anti-Social Behaviour, Licensing (Premises, Alcohol and Highways), street scene and enviro crime including noise abatement, environmental enforcement (Fly tipping, Graffiti, Fly posting, Pollution and Littering etc.) and wider general public realm enforcement as required.

The post requires the individual to take enforcement action in line with legislation and Council Policies and Procedures which may include but not be limited to the issuing of formal notices, fixed penalties, cautions and prosecution action.

The Hackney Enforcement Officer will provide a visible uniformed presence across the borough and also be deployed on an area basis to understand and address localised problems and challenge and change behaviours achieving a safer, greener and cleaner borough. The post holder will however also be expected where appropriate and with approval to operate in a covert fashion wearing civilian clothing.

The role will also play their part in: providing public protection, protection of space and place, be customer focused, improving the quality of life and protecting residents and others enjoyment of the borough, helping make Hackney as attractive as possible and encouraging regeneration and economic activity.

**MAIN AREAS OF RESPONSIBILITY**:

- Enforcing against a wide range of contraventions including but not limited to: environmental crime (littering, fly tipping, dog fouling, graffiti, flyposting etc.), antisocial and non-compliant behaviours and Community Safety matters, noise abatement, premises/alcohol and highways licensing conditions, and unlicensed activities (illegal street trading, skips, cafes, events etc.).This includes but is not limited to case preparation, issuing Fixed Penalty Notices (FPNs), other notices, remedial letters, cautions and ultimately prosecution action for which court attendance may be required.
- Intelligence led patrolling of the streets, estates, parks and public places of Hackney, on foot, vehicle or bicycle, in a fully identifiable uniform and be responsible for identifying, recording, problem solving, intelligence building and evidence gathering in relation to the broad remit of the role and other services such as Planning Enforcement and Parking Matters whilst maintaining a visible presence in the Borough and in a specified area of the borough.
- Implementing the Community Safety Accreditation Scheme by using additional powers, resulting in having similar powers as a Police Community Support Officer or the like.

**Person Specification**

**TECHNICAL EXPERIENCE, SKILLS AND KNOWLEDGE**

**Communication**

1. Highly effective communication skills and ability to communicate in writing and verbally to a diverse range of service users and stakeholders, communicating complex information in a logical, accurate and concise manner, confidently and clearly.

2. Understands political drivers and the role of Council Members.

3. Ability to keep accurate work records and prepare accurate, well written, and clear reports on those records.

**Excellent service delivery**

4. Ability to work within a performance oriented, customer focused performance management framework, and managing and prioritising own workload and meeting deadlines to achieve multiple objectives and targets.

5. Experience of enforcement/regulatory work or enforcement/regulatory related work including the use of legislation to achieve compliance.

6. Ability to undertake all aspects of enforcement associated to the remit of the role (Including community safety, licensing enforcement, crime prevention, anti-social behaviour and environmental crime).

**Job Types**: Full-time, Temp to perm
Contract length: 8 months

**Salary**: From £20.00 per hour

**Benefits**:

- Company events
- Company pension
- Cycle to work scheme
- Employee stock ownership plan
- Free parking
- Gym membership
- Life insurance

**Experience**:

- Customer Service: 6 years (required)
- enforcement officer: 3 years (required)
- security officer: 1 year (required)

Licence/Certification:

- SIA (required)

Work Location: In person

Reference ID: evry947138