International Customer Care Advisor
7 days ago
The customer care team are, by far, one of the most sociable. They're also probably the most multi-lingual team; walk past their desks and you're likely to hear as many as seven different languages.
Their days are busy and varied, including all sorts from answering questions about stock levels and colours, to sizing our products and everything in between. They collaborate with the rest of Neptune to support customers and stores through every step of theorder process, from initial enquiries to years down the line. In short, they're resolution finders, and they genuinely care a great deal about their customers.
Our complex multi-channel retail platform includes an innovative franchise network and a fantastic online presence in the UK and internationally. In this challenging and fast-paced role you'll provide first class support to keep our customers and retail partnershappy. You will need to have a high level of fluency in English and German, both written and spoken communication.
**Every day you'll make a real difference to a lot of people, using your English, German and French language skills by**:
- Answering a huge range of questions ensuring our customers are happy
- Regularly communicating with our retail partners
- Act as a focal contact for international partners and other HQ departments including liaising with the planning team
- Collate monthly Management Accounts from partners
- Collate and present the Head of International Retail with the weekly Trade Reports
- Primary lead on new system implementation
We're a friendly bunch here at Neptune and we're always trying to do the right thing. Our offices are stunning, we offer some great benefits and a competitive salary.
**Neptune improving the customer experience
-
Customer Experience Advisor
2 weeks ago
Swindon, United Kingdom Neptune Full timeAt Neptune, we believe a home should be a sanctuary somewhere that welcomes you in, inspires you, and tells your story. It's this same belief that shapes our approach to customer care. Thoughtful, composed, and always sincere. We're currently looking for a Customer Experience Advisor to join our growing team. This role is about far more than answering calls...
-
Customer Service Advisor
2 weeks ago
Swindon, United Kingdom People Solutions Group Limited Full timeWhat's in it for me? We are currently recruiting for an IMMEDIATE START Customer Service Administrator / Advisor to join an highly established, independently run Company, based in Swindon. The purpose of this role is to be the first point of contact for Customers. Your communication skills need to be second to none, with experience of issue resolution and...
-
Customer Experience Advisor
3 weeks ago
Swindon, United Kingdom Neptune (Europe) Full timeAt Neptune, we believe a home should be a sanctuary somewhere that welcomes you in, inspires you, and tells your story. It's this same belief that shapes our approach to customer care. Thoughtful, composed, and always sincere. We're currently looking for a Customer Experience Advisor to join our growing team. This role is about far more than answering calls...
-
Customer Experience Advisor
1 week ago
Swindon, United Kingdom Neptune (Europe) Full timeAt Neptune, we believe a home should be a sanctuary somewhere that welcomes you in, inspires you, and tells your story. It's this same belief that shapes our approach to customer care. Thoughtful, composed, and always sincere. We're currently looking for a Customer Experience Advisor to join our growing team. This role is about far more than answering calls...
-
Customer Service Advisor
2 weeks ago
Swindon, United Kingdom The Best Connection Employment Group Full time**Customer Service Advisor required - Permanent position** **The Best Connection are looking for a Customer Service Advisor for a Commercial Vehicle dealership in Swindon. This is a straight Permanent role.** **Role duties**: - ** Liaise directly with customers to provide assistance**: - ** Book in appointments**: - ** Update jobs**: - ** Co-ordinate...
-
Customer Service Advisor
7 days ago
Swindon, United Kingdom Coll Search Ltd Full time**CUSTOMER SERVICE ADVISOR - SWINDON** Our client is an approved **DAF Truck dealership** located in **Swindon** and are on the lookout for a dedicated and knowledgeable **Commercial Vehicle Service Advisor**. As their new Service Advisor, you will join their friendly team which will see you **working Monday - Friday 08:00am - 5:30pm & every other Saturday...
-
Customer Service Advisor
7 days ago
Swindon, United Kingdom The Best Connection Employment Group Full time**Customer Service Advisor required - Permanent position** **The Best Connection are looking for a Customer Service Advisor for a Commercial Vehicle dealership in Swindon. To be considered for this role It is essential that you have had previous experience working within the automotive industry.** **This is a Permanent role.** **Role duties**: - **...
-
Customer Service Advisor
7 days ago
Swindon, United Kingdom BGA Full timeCustomer Service Advisor at BGA – Swindon, United Kingdom Job Summary We are looking for an energetic Customer Service Advisor to deliver excellent service to new and existing customers, support the Customer Services Manager, and help maximise the distribution of the BGA brand. Key Responsibilities Answer all incoming telephone calls professionally and...
-
Customer Service Advisor
7 days ago
Swindon, United Kingdom Oak Furnitureland Full timeOur valued Customer Service Advisors are the front line of all customer communication on behalf of the company for post-delivery calls. This role involves handling general enquires and complaints via incoming calls and finding a resolution to customer issues as well as a level of solution selling to the customer. The Customer Service Advisor role will be...
-
Customer Service Advisor
3 weeks ago
Swindon, United Kingdom B G Automotive Full timeJob SummaryBGA are looking for a talented individual to develop and provide excellent service to new and current customers. The Customer Service Advisor will be responsible for working with all areas of the business to maximise the distribution of the BGA brand. While also working to cover the Customer Services Manager when required. The successful candidate...