Service Support Assistant

3 days ago


Lancaster, United Kingdom Lancaster City Council Full time

We are looking for an incredibly organised, enthusiastic and adaptable individual to join our Service Support Team.

As part of the Service Support Team you will have previous relevant administration and financial experience, preferably within a public sector organisation. You will be highly organised, able to work on your own initiative with the ability and willingness to work as part of a small team on a wide range of tasks.

You will provide the full range of administrative and financial support required by officers across different Services. As part of this you will develop and maintain complex administrative systems associated with processing invoices, maintaining good financial records and project management. You must have a high degree of numeracy and be competent in the use of spreadsheets. You will also provide practical support across the Planning and Climate Change Service, Sustainable Growth Service and other services within the Council in relation to the organisation and delivery of meetings, events, workshops, etc.

You will have direct contact with colleagues in other Services of the Authority, external agencies and members of the public. You will have excellent numeracy, keyboard and communication skills and will be committed to high standards of customer service.

This role is permanent. The working hours for this position are 37 hours per week, working Monday to Friday. This post is based at Lancaster Town Hall, with some hybrid-working available dependant on the needs of the service.

**About You**

You will identify with our organisational values of Pride, Ownership, Working Together and Ambition.

**Our Benefits**

Lancaster is a great place to work, as well as being part of something special you will also benefit from:

- Generous annual leave allowance
- Local Government Pension Scheme
- A range of employee benefits including discounted gym membership, cycle to work scheme, the opportunity to purchase extra time off, as well as discounts on days out, activities and retail.

Lancaster City Council has unanimously declared a climate emergency and will therefore work towards reducing carbon emissions to net-zero by 2030. As part of this role, you will be expected to participate and work towards reducing both carbon emissions and the impacts of climate change.

We are a disability confident committed employer.

Interview date: Friday 07 March 2025

**Job Types**: Full-time, Permanent

Pay: £24,404.00-£25,584.00 per year

Work Location: In person

Reference ID: 102_24



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