Lead Business Consultant

**Use your communication flare and problem solving persistence to help wow clients in an industry easy to disrupt from decades of lacking creativity and lazy practices.**

**Do so with a systematic culture which is just descript enough for direction, but flexible enough for innovation, creativity and autonomy of execution - from a company that is fast growing and energetic, with: progression, £36,000 pa, company car, bonus scheme, and other developing benefits.**

**About the Company**

EmmersonWills is a growing business consultancy. Our primary service is the design, installation and ongoing support of management systems for our clients throughout the UK. Our main focus, in an ever expanding scope, is the changing and disruption of ISO management systems such as: 9001 Quality, 14001 Environmental and 45001 H&S.

We pride ourselves on being _The ISO Simplification Experts, _and we continue to wow our growing client based in each interaction which makes for an enjoyable, varied, and satisfying working environment with a diverse range of wonderful and enthusiastic business professionals.

**About the Position**

Due to our ongoing growth, we are looking for a **Lead Business Consultant**. This is an operational Consultant position that has some additional responsibilities such as training, coaching and mentorship of new staff. There is opportunity to expand these responsibilities and progress within the Company, should you wish to grow your career here.

We are looking for a dynamic and driven individual who wants to grow with the business. Initially you would need to have knowledge and some experience of ISO management systems. The knowledge you have would be expanded with in-house training and development, particularly with regards to EmmersonWills’ systems and approach to building and operating management systems for our valued client base.

You could be early in your career as the successful applicant will have a great attitude, be obsessively organised, and naturally possess exceptional written and verbal communication skills. You’d also possess above average general IT and Microsoft skills.

You’re openminded and diverse in your approach to ‘mucking-in’ in all areas of the business. You’d be an ambassador for the company; always on the look out for business development opportunities with pride in aiding the growth of our services scope and client base. A “can do” attitude that loves challenges and seeks to solve problems is part of our company’s personality & culture, and it will be the same for you.

Part of your work will be undertaken on client sites with some remote support working, as such travelling with hotel stays will be required. Mostly this is planned, however on rare occasions flexibility will be required for last minute cover etc.

Your base will be our Torquay office, however a flexible approach to hybrid working is applicable: Torquay office, client sites, and your home (on occasion). Training will be conducted at our Torquay offices and on client sites.

**Working pattern**
Predominantly this is a Monday-to-Friday position. Further to some away work, occasional weekend, early morning, or evening work may be required for client requirements, and/or business events. A flexible approach is required, albeit, this is rare.

**Compensation**

Salary £36,000 p/annum.

**Benefits**
- Company pension
- Company car
- Laptop, phone, PPE etc. provided
- Bonus opportunities

**Leave**
31 days (20 holiday + 8 bank holidays + 3 Christmas shutdown)

**Responsibilities**:

- (Non-exhaustive)_

Operational
- Design and build of management systems
- Installation of management systems
- Coaching of management systems
- Auditing of management systems
- Site inspections
- Collation and presentation of system KPIs
- Chair of management review meetings
- External assessment organisation and representation
- Ongoing support and systems maintenance, including scheduling of annual obligations and the timely close of NCs etc.
- Assistance in increasing the scope of the management systems, and other services as the client may need
- Shadowing of client tasks and then the development of instructional documents; such as processes, forms, policies and procedures
- Account management to achieve all the above with a focus on the very best of customer satisfaction

Lead position additions
- Consultant training, coaching & mentorship
- Senior Consultant scheduling & delegation absence cover
- Consultant technical reviews inc. to ensure the completion and close out of NCs
- Standards & sector scheme change assistance
- Legal & regulatory change assistance
- New standard management systems creation & implementation assistance
- Essential (E) or Desirable (D)_

**Skills & competencies**:

- Communication of the highest level - company value #1 (E)
- Excellent administrative and organisational skills with a great eye for detail (E)
- Above average skills in Word, Outlook, Excel, PowerPoint (E)
- Business-based degree or demon