Administrator

1 week ago

Welwyn Garden City, United Kingdom PayPoint IT Full time

To provide professional, comprehensive and flexible administrative support to the Product Operations team.

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Main Responsibilities*
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- Liaising with 3rd party installation suppliers to ensure that all product installations are handled effectively, making sure that the process is error free and in line with service level agreements;
- Ensure all sites are set up accurately on the required systems (for example but not limited to Cygnet DBUI)
- Ensure a smooth and trouble-free hand over of sites from installation to the live environment, rectifying issues that may arise within agreed parameters
- Ensure that all documents and letters are produced with the correct content and format
- To identify and recommend new or improved working practices to ensure the success of the role
- To maintain an audit trail of communication activities on the PayPoint systems and associated databases, spreadsheets and Salesforce ensuring compliance with PayPoint standards and data protection
- To work to deadlines and respond in a flexible way to the changing demands of the Product Management team
- Portray a positive image of the company by always maintaining a professional manner when communicating with agents and suppliers
- To undertake any such other duties as required from time to time consistent with the nature of the role and in support of the Product Management team

**Attributes**

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Good organisational skills with the ability to work in a busy environment and undertake a number of tasks simultaneously
- High level of accuracy and attention to detail
- Excellent written and verbal communication skills
- Have a flexible, pro-active and creative approach
- Ability to work as an individual but also as part of a team

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Ability to work in a fast paced environment and perform well under pressure
- Flexible and adaptable to change

**Job Type**: Permanent

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