Insolvency Administrator

**JOB DESCRIPTION AND PERSON SPECIFICATION**

**Insolvency and Recovery Administrator**
Within **Insolvency and Recovery Department**

Based in **Ipswich with visits to regional offices as required**

Working hours **Flexible**

This role is graded at Level 1 within our job grading framework.

**The role**

**Main Responsibilities**:

- Creditor and debtor input on to Insolvency Practitioners System (IPS)
- Preparing standard documents/letters from IPS and Insolvency and Recovery Department templates
- IPS bank reconciliations, bank postings and managing departmental client accounts
- Setting up and archiving working files
- Fielding telephone calls and taking detailed messages where appropriate
- Preparing bills on request from portfolio-holders.
- Preparing dividends on request from portfolio-holders
- Listing and archiving debtor records
- Supporting senior staff in the progression and management of cases
- Works closely with administrators, colleagues and senior members of staff in order to learn the fundamentals of insolvency and to become familiar with firm procedures and the IRD operational plan.

**Qualifications and Experience**
- Very strong communication skills both written and verbally.
- Excellent administration skills
- Experience of using Microsoft packages including Outlook and computerised packages.
- The ability to be empathetic and sensitive to clients individual financial circumstances
- Strong organisation skills
- An adaptable and tenacious attitude when working towards a solution
- Confidence in developing relationships with people at all levels of the firm and with external training and service providers
- Ability to multitask able to manage a number of different tasks to completion in a timely manner

**Job Types**: Full-time, Part-time, Permanent

**Benefits**:

- Company pension
- Work from home

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Ipswich: reliably commute or plan to relocate before starting work (required)

Work Location: Hybrid remote in Ipswich