Reception Lead

2 days ago

Mitcham, United Kingdom Mitcham Medical Centre Full time

'''Duties'''
- Greet and welcome visitors in a professional and friendly manner
- Answer and direct phone calls
- Provide general administrative and clerical support
- Perform data entry tasks accurately and efficiently
- Manage and maintain office supplies inventory
- Schedule appointments and maintain calendars
- Assist with organizing and coordinating meetings and events
- Handle incoming and outgoing mail and packages
- Maintain a clean and organized reception area

'''Requirements'''
- Proven work experience in a similar role, to lead a team of Care Navigators
- Proficient in data entry and using computerised systems
- Strong knowledge of Emis web and Docman
- Excellent communication skills, both verbal and written
- Exceptional phone etiquette and customer service skills
- Strong organisational skills with the ability to multitask effectively
- Attention to detail and accuracy in all tasks performed
- Ability to h

Please note that this is not an exhaustive list of responsibilities and requirements. The reception lead may be required to perform additional duties as assigned by management.

**Job Types**: Full-time, Permanent

Pay: From £13.50 per hour

Expected hours: 37.5 per week

**Benefits**:

- Casual dress
- Company pension
- Cycle to work scheme
- Free parking
- On-site parking
- Transport links

Schedule:

- 8 hour shift
- Monday to Friday

Ability to commute/relocate:

- Mitcham, CR4 3PR: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer service: 1 year (required)
- Administrative experience: 1 year (required)
- GP surgery: 1 year (required)
- EMIS web and Docman: 1 year (required)

Work Location: In person

Reference ID: Reception Lead

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