Customer Success Executive

6 days ago

Nottingham, United Kingdom Kirkland Associates Ltd Full time

Our leading client, based in Nottingham, are looking for a Customer Success Executive to join their energetic team to help them achieve their growth goals. If you are ambitious and creative, seeking the next step in your career, this opportunity is for you. They offer an attractive package with performance-based bonuses. The Customer Success Executive role is focused on supporting their Account Managers and Sales team in developing and maintaining excellent relationships and service levels with their clients, to increase their revenues and achieve customer success.

**Benefits**:

- 31 days’ holidays (inclusive of bank holidays)
- Work from home flexibility
- Career progression opportunities
- Contributory Pension Scheme
- Corporate sick pay
- Subsidy on-site parking
- Company events such as baking days, charity drives, team outings, etc.

Customer Success Executive - The Role:

- Attend client meetings to support the account managers,
- Support lead generation via research,
- Create sales quotations/commercial proposals/statements of work,
- Conduct detailed client research and keep it up to date,
- Arrange internal meetings for and on behalf of Account Managers,
- In partnership with the Account Managers, arrange internal strategy meetings and contribute to the strategy for assigned client accounts.
- Maintain internal client information and sales documentation up to date,
- Support the maintenance of the client data records
- Experience in a sales and customer service environment (3-5 years in a similar role).
- Having worked in the digital/IT software services industry would be an advantage.
- Evidence of excellent written and verbal communications with clients.
- Proven experience of working well in a similar high-pressure sales environment.
- Research skills to support lead generation and execution of sales strategies.
- Proactive attitude to identify new sales opportunities and connections
- Proven experience and evidence of managing time, meeting targets and deadlines.
- Strong numeracy and written skills to support creation of proposals and quotations.

  • Event Executive

    2 days ago

    Nottingham, United Kingdom Springboard Success Full time

    OverviewNorth West England - remoteEvents Executive - Customer Success£28k + discretionary bonusThis client is looking for a highly organised and proactive Customer Success Executive to join their growing team. Reporting to the Customer Success Manager, this role is central to ensuring sponsors and partners get maximum value from their investment in...

  • Customer Service/success Executive

    2 weeks ago

    Nottingham, United Kingdom Commify UK Ltd Full time

    **What to expect** We are looking for a Customer Success Executive to provide market-leading customer service, proactively providing solutions to our customers and anticipating issues prior to them arising. The mission of the role is to improve customer satisfaction and retention whilst identifying any opportunities to offer our products to support...

  • Customer Success Manager

    2 weeks ago

    Nottingham, United Kingdom ClickTech Full time

    About ClickTech ClickTech is a global AdTech and EdTech company empowering the next generation of digital entrepreneurs. Through our award-winning suite of advertising tools and our flagship platform ClickTech HUB, we make AI, digital marketing, and entrepreneurial education accessible to everyone — from freelancers and small business owners to agency...

  • Customer Success Manager

    2 weeks ago

    Nottingham, Nottingham, United Kingdom ClickTech Full time £30,000 - £60,000 per year

    About ClickTechClickTech is a global AdTech and EdTech company empowering the next generation of digital entrepreneurs. Through our award-winning suite of advertising tools and our flagship platform ClickTech HUB, we make AI, digital marketing, and entrepreneurial education accessible to everyone — from freelancers and small business owners to agency...

  • Client Success Executive

    2 weeks ago

    Nottingham, United Kingdom Impression Digital Full time

    Impression is a multi-award winning, high growth digital marketing agency based in Nottingham and London. Impression recently took home the award for the Best Large Agency to Work for and we continuously strive to ensure the best possible work-life balance for our team. We are also very proud to have been listed on the “Flexa 100” Most Flexible...

  • Strategic Customer Success Manager, Enterprise

    1 week ago

    Nottingham, United Kingdom Semrush Full time

    Hi there! We are Semrush, a global Tech company developing our own product – a platform for digital marketers. Are you ready to be a part of it? This is your chance! We're hiring for Strategic Customer Success Manager, Enterprise. Tasks in the role Strategic Account Management: Build and nurture strong relationships with key stakeholders, including...

  • Customer Success Manager

    2 days ago

    Nottingham, United Kingdom Rayner Personnel Full time

    We are an online property auction marketplace. We provide our technology to estate agents so that buyers and sellers can sell properties online. By working in partnership with estate agents, we are helping to make property transactions fast, certain andtransparent. We encourage creative ideas and out of the box thinking. As part of our customer success...

  • Customer Success Manager

    1 week ago

    Nottingham, United Kingdom Redefining Living Full time

    Location: Nottingham, East MidlandsReports To: Client Relations DirectorAbout Us:We are on a mission to transform home care services, and we’re looking for an experienced Customer Success Manager to join our team. This role is pivotal in ensuring that our clients are not only satisfied but thriving with the services we provide.Role Overview:As a Customer...

  • Customer Success Advisor

    6 days ago

    Nottingham, United Kingdom Ideagen Full time

    We are seeking a Customer Success Agent to join our enthusiastic and driven team, based in our head office in Nottingham. Customer Success within Ideagen is not just a department, it is a cross functional philosophy within all business functions, which promotes a customer success culture and focus in everything we do. This customer facing role is designed to...

  • Customer Success Agent

    2 weeks ago

    Nottingham, United Kingdom CLOSER TO CUSTOMERS LIMITED Full time

    We’re committed to helping our clients achieve success with our solutions, and we need talented people to make it happen. We’re looking for a motivated and empathetic Customer Success Agent to join our team and provide outstanding support to our clients. **What You’ll Do**: - Understand customer needs, goals, and expectations to drive optimal use of...