Senior Outreach Worker Overseeing 3-4 Stepdown Service for 18 Year Old Plus

2 weeks ago

Hounslow, United Kingdom Community housing and support Full time

**/ Senior Outreach Worker (Overseeing 3-4 Stepdown Homes)**

**Hours**: 45 hours per week, including alternative weekends
**Driver**: Optional
**Qualification**: Minimum Level 3 Diploma in Working with Children and Young People (or equivalent)
**Skills**: Good IT skills and strong report writing skills
**Start Time**: Flexible during the day
**Salary**: £15.00 per hour
**Services**: Victoria Garden, Shakespeare, Ponte Avenue
**Location**: Hayes, Hounslow

**Role Overview**

Provide structured, outcome-focused keywork support to young people aged **18-25 leaving care** with diverse and complex needs, across **3-4 stepdown homes**. Support includes developing independence, resilience, and confidence, helping young people transition successfully into adulthood.

**Young People’s Backgrounds May Include**:

- Experience in foster care, residential care, or supported housing
- Histories of neglect, abuse, or disrupted family relationships
- Mental health, emotional wellbeing, or behavioural challenges
- Educational gaps or limited engagement
- Needs for independent living skills support, including budgeting, cooking, and tenancy management
- Aspirations for education, training, employment, or personal development

**Key Responsibilities**

**Key Working & Welfare Support**
- Provide structured support tailored to each young person’s needs.
- Monitor wellbeing, safety, and engagement across assigned homes.
- Implement placement plans and advocate on behalf of young people.
- Liaise with social workers, PAs, healthcare providers, colleges, and other professionals.
- Document work: contact notes, weekly sessions, monthly reports, and incident reports.
- **Support young people with tenancy agreements, repairs, moving into their own flats, and encourage independence with ongoing support.**:

- Support attendance at health, legal, education, employment, and housing appointments.

**Welfare Checks & Safety**
- Conduct welfare checks if no contact within 48 hours and follow escalation procedures, including contacting NOK, hospital, social workers, or police if required.

**Risk Assessment & Support Plans**
- Develop, complete, and review risk assessments, support plans, and behaviour plan as needed.
- Submit all plans to the registered manager for review and approval.

**Room & Communal Area Responsibilities**
- Conduct weekly room checks, supporting young people to maintain cleanliness.
- Maintain clean and tidy communal areas, bathrooms, kitchens, lounges, and gardens.
- Encourage young people to participate in cleaning rosters.

**Health & Safety Compliance**
- Maintain the Health and Safety Compliance Folder on SharePoint.
- Conduct **monthly health and safety checks** and ensure all certificates are up to date.
- Perform **monthly carbon monoxide (CO) alarm checks** for each home.
- Report any concerns immediately to the registered manager.
- Conduct weekly room and communal area checks for repairs and safety issues.
- Conduct fire safety inductions for new young people.
- Carry out weekly fire alarm tests and monthly checks of first aid boxes and smoke alarms.

**Job Types**: Full-time, Zero hours contract

Pay: £15.00 per hour

Expected hours: 45 per week

**Benefits**:

- Company pension
- Flexitime
- On-site parking

Work Location: In person

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