Customer Service Advisor
2 days ago
Are you based in the Manchester area? Do you have a passion for working with people?
**Jewson Partnership Solutions (JPS)**, who specialise in providing solutions and building materials for our customers in the Public Sector such as Housing Associations and Local Authorities, is on the hunt for a Customer Service Advisor who's as passionate about great service as we are.
We provide a fulfilling and enjoyable work environment with ample opportunities for career growth, along with a competitive salary, staff discount, life assurance, and 33 days of holiday (inclusive of bank holidays).
**Hours** - 7.30 - 5.00 Monday to Friday
**Location** - Unit 3, Wood Street, Manchester, M11 2FB
**Key Responsibilities**
- Get to know our product lines and services in order to make the most of all customer interactions in line with our JPS values
- Develop great relationships with new and existing customers (both face to face and over the phone), understanding their needs and providing proactive advice and solutions so that you can deliver the best experience possible
- Use our in-house systems to process customer orders, organise delivery times, and keep customers updated throughout their journey
- Keep the branch and yard looking clean and tidy, to make a great first impression on our customers
- Maintain stock levels, carrying out regular stock counts
- Work with colleagues to suggest opportunities for improvement
**What’s in it for you?**
- Retirement Savings Plan (Pension) - with Legal & General
- Life Assurance - From your first day of employment with us you are automatically covered for a lump-sum death in service benefit of 2 x your basic salary. However, if you join the STARK Building Materials Retirement Savings Plan (including if you are automatically enrolled) and contribute a minimum of 4% of your Pensionable Earnings, your lump sum death in service benefit will be increased to 4 x your Pensionable Earnings.
- WorkPerks - A platform home to hundreds of all your favourite high street and online discounts via the provider Reward Gateway
- Aviva Digicare+ Workplace App (Access to a digital GP, second medical opinions, Mental Health consultation, bereavement service, nutritional consultation)
- Voluntary company benefits such as Salary Sacrifice scheme with VWFS, Cycle2Work, Benenden Healthcare, Critical Illness Cover
- Employee Discount
- Refer a Friend scheme
- Wellbeing Centre via WorkPerks
- New Reward and Recognition programme - launching soon
**Required Skills and Experience**
- Previous industry experience preferred but not essential
- Experience in a customer facing environment
- Passion for working with people
- A positive can-do attitude
**About us**
At JPS, we're proud to be part of **STARK Building Materials UK** and dedicated to providing top-quality products and exceptional service to our customers. We're a friendly and collaborative team, passionate about what we do and committed to doing it well.
Work Location: In person
-
Customer Service Advisor
1 week ago
Manchester, United Kingdom Switch Advisor Ltd Full time**About us** Switch Advisor Ltd is a small business in Manchester. We are professional, customer-centric and inclusive. Our work environment includes: - Modern office setting - On-the-job training - Safe work environment - Company perks We are looking for a Customer Service Advisor to join our team in Manchester. This position is responsible for...
-
Customer Service Assistant
2 weeks ago
Manchester, United Kingdom Switch Advisor Ltd Full timeJoin Our Team as a Top Customer Service Representative in Manchester! We are seeking top talents like you to become an integral part of our customer-centric team and set new standards for excellence as we need to grow and expand. **About Us**: At Switch Advisor, we are committed to providing unparalleled customer service, and our success is driven by...
-
Customer Service Assistant
6 days ago
Manchester, United Kingdom Switch Advisor Ltd Full time**About us** Switch Advisor Ltd is a small business in Manchester. We are professional, customer-centric and fast-paced. Our work environment includes: - Modern office setting - Safe work environment - Company perks - Regular social events **Position: Customer Service Representative** **Core Duties & Responsibilities**: - Deal with customer complaints...
-
Customer Service Assistant
4 days ago
Manchester, United Kingdom Switch Advisor Ltd Full time**About us** Switch Advisor Ltd is a small business in Manchester. We are professional, customer-centric and fast-paced. Our work environment includes: - Modern office setting - Safe work environment - Company perks - Regular social events **Position: Customer Service Representative** **Core Duties & Responsibilities**: - Deal with customer complaints...
-
Trainee Customer Service Advisor
4 days ago
Manchester, United Kingdom WINNOVATION SERVICE LTD Full timeAs a Trainee Customer Service Advisor, you will undergo comprehensive training to equip you with the skills needed to provide exceptional customer service. You will work closely with experienced team members, learning the ins and outs of our products, services, and customer care strategies. **Key Responsibilities**: - Handle customer complaints with...
-
Client Services
4 days ago
Manchester, United Kingdom Switch Advisor Ltd Full time**About us** Switch Advisor Ltd is a small business in Manchester. We are professional, customer-centric and challenging. Our work environment includes: - Modern office setting - On-the-job training - Casual work attire - Regular social events **Position**:Customer Support Representative **Location**:Manchester **Responsibilities**: - Identify and...
-
Client Services
12 hours ago
Manchester, United Kingdom Switch Advisor Ltd Full time**About us** Switch Advisor Ltd is a small business in Manchester. We are professional, customer-centric and challenging. Our work environment includes: - Modern office setting - On-the-job training - Casual work attire - Regular social events **Position**:Customer Support Representative **Location**:Manchester **Responsibilities**: - Identify and...
-
Customer Service Assistant, Full Time
2 weeks ago
Manchester, United Kingdom Switch Advisor Partners Full time**About us** Switch Advisor Partners is a small business in Manchester. We are professional, supportive and creative. Our work environment includes: - Modern office setting - Regular social events - Company perks - Safe work environment Customer Service Assistant Manchester, UK **Duties**: - Provide exceptional customer service by responding to...
-
Customer Service Assistant, Full Time
12 hours ago
Manchester, United Kingdom Switch Advisor Partners Full time**About us** Switch Advisor Partners is a small business in Manchester. We are professional, supportive and creative. Our work environment includes: - Modern office setting - Regular social events - Company perks - Safe work environment Customer Service Assistant **Duties**: - Provide exceptional customer service by responding to inquiries and...
-
Customer Service Assistant, Full Time
2 weeks ago
Manchester, United Kingdom Switch Advisor Consultants Full time**About us** Switch Advisor Consultants is a small business in Manchester. We are collaborative, fun and inclusive. Our work environment includes: - Casual work attire - Growth opportunities - Wellness programmes - Regular social events **Responsibilities**: - Respond to customer inquiries in a timely and professional manner. - Provide accurate...