Quality Assurance Supervisor

**Company presentation**:
Once started as a local Dutch and Belgium logistics provider for companies in the fashion industry, we have grown into an award-winning international 3PL logistics company serving many renowned brands across various consumer goods industries. We leverage our experience and knowledge built over many years, passed from team member to team member, and expanded our activities ever since. Despite our growth and substantially larger business size, we have always kept our spirit of an agile entrepreneur, drive to excel, passion for logistics and culture of putting people first since 1862.

Do you believe your work can make a difference in other people’s lives and contribute to an organisation's and its customers' success? At Bleckmann, we do.

Do you want to become part of an international and diverse team? If the answer is yes, then Bleckmann might be the right fit for you.

We are currently looking for a Quality Assurance Supervisor (08:00 - 16:00 with flexibility to work outside of these hours when required) to join our Tornado site based in Lutterworth.

**This is a permanent role Monday - Friday (wirh some flexibility to meet the demands of peak) with a salary range of £30,000 to £35,000 depending on experience.**

**Function**:** Main purpose of job**
- Ensuring the seamless flow of products within the supply chain while maintaining high-quality standards.
- Responsible for developing and implementing robust quality control measures for incoming goods, meticulously inspecting products to guarantee they meet specified criteria.
- Conducting thorough assessments of returned items to determine their condition and deciding whether they can be restocked, refurbished, or if further action is needed.
- Collaborating closely with various departments, and enforcing quality assurance procedures, providing leadership in continuous improvement initiatives.

**Key tasks and responsibilities**

Working closely with Operations, Finance, Transport and IT and through the team, the role holder will:

- Oversee the inspection of incoming goods to ensure they meet quality standards.
- Manage the Returned Quality Check process, assessing the condition of returned items.
- Develop and implement efficient and effective inspection processes.
- Ensure that inspection procedures are consistently followed.
- Establish refurbishing infrastructure.
- Conduct thorough checks on products to verify compliance with quality standards.
- Identify and address any deviations or defects in the products.
- Assess the integrity of products to ensure they meet safety and reliability standards.
- Implement measures to prevent and detect any potential issues that may compromise product integrity.
- Maintain detailed records of inspection results and findings.
- Generate reports on the quality and integrity status of products.
- Collaborate with suppliers to address quality concerns and implement improvements.
- Work closely with other departments, such as production and logistics, to ensure a seamless flow of quality products.
- Identify opportunities for process improvement and implement corrective actions.
- Stay informed about industry best practices and emerging quality standards.
- Provide training to staff involved in the inspection processes.
- Keep team members updated on changes in quality standards and procedures.
- Ensure that products meet or exceed customer expectations regarding quality and integrity.

Investigate and resolve any quality-related issues or complaints.

**Profile**:** Essential Skills/ Qualifications**
- Analytical Skills
- Attention to Detail
- Communication Skills
- Quality Driven.
- Team Management and coaching skills.
- At least one year experience in a Quality role or similar

**Agilities**
- **Change Mindset** - You embrace change, understands the rationale for change and are confident working in a changing environment. You display a positive can - do attitude.
- **Operational Focus** - You consistently deliver core processes while looking for opportunities to improve. You demonstrate attention to detail and concern for accuracy.
- **Personal Development** - You can clearly describe your personal career aspirations. You take accountability for your own development though a clear development plan. You demonstrate a desire to learn new skills.
- **Strategic Thinking** - You understand the organisations goals and how you contribute towards achieving them.
- **Influence**:

- You influence your work and colleagues in a positive and constructive way.
- **Inspirational Leadership** - You engage with others and have a respectful way of communicating.

**Proposal**:
Our people are at the heart of what we do. They are critical to our client’s successes and without a doubt, to our success also. This is why we offer a range of benefits including:

- Competitive salary
- 33 days annual leave, inclusive of Bank Holidays
- 4 x salary life insurance
- Competitive pension scheme
- Retail and Various