Senior Law Enforcement Officer

We are looking for a permanent Senior Law Enforcement Officer (SLEO) to join our service. This role requires high levels of understanding across a broad range of legislation and experience of managing front line staff both in person and remotely. You will also have experience of delivering enforcement services within a local authority, or similar setting. All staff must work to the highest standards of customer care and, as part of our commitment to you, we will train you to become accredited under the Community Safety Accreditation Scheme (CSAS) and provide you with a broad portfolio of enforcement tools.

In addition to ensuring that the day-to-day service needs are being addressed, this post will also require a significant amount of joint working within the council and across a range of partner organisations, so experience and strength in partnership work is also essential. It’s a complex and challenging problem that requires radical thinking, grit, organisational planning, and compassion. If you could rise to that challenge, we’d like to talk to you.
Our mission is to be the best council. To do this we need the best people to help build our vision. If you’re looking to develop your career in a fast-paced, professional environment whilst making a difference, then we look forward to hearing from you.

**Please note that submittal of CVs and/or letter of interest, without an accompanying personal statement which evidences your experience against the job description, will not be accepted.**

Please refer to the **Job Description** for more information.

**Role Responsibilities**:

- Working with the Law Enforcement Manager and be responsible for the day-to-day management of officers undertaking all related HR duties and, operationally, tasking of them to ensure that service requests are responded to, ASB hotspots patrolled and that all work returns are completed.
- Ensuring all legal proceedings undertaken by the service are quality assured and presented as needed plus you will hold responsibilities to undertake focuses enforcement operations as and when required.
- As manager of a front-line service, you should expect to be out, on the borough, with your teams upwards of 80% of the time.

**People Values**:
How we act defines who we are. At the heart of our organisation is a common approach to defining ‘who we are’. We are looking for people who can build this into everything they do.

**We are fair**

We treat everyone with compassion, dignity and fairness. We value the views and opinion of others, and promote benefits and opportunities for all.

**We are caring**

We care about our borough and doing things well. We focus on standards and continuous improvement; learning from our mistakes and celebrating success.

**We are collaborators**

We work together for a better society. We work with our residents, businesses, schools, third sector and others for better outcomes for everyone.

**We are driven**

We will only settle for the very best. We seek to continually improve and put our residents, customers and businesses at the heart of everything we do.

**Recruiting for Attitude**:
Your skills and ability are important however, we recruit as much for attitude as we do experience. We are looking for people who have the following attributes:
**Complex problem-solving**
The ability to work within a complex system and find simple solutions and outcomes that deliver real change.

**Critical thinking**
The ability to challenge the norms through evidence-based approaches using both numerical and critical reasoning and thinking. You can rationalise decision-making and form views quickly and soundly from a range of sources.

**Creativity**

**People management**
You can get the best out of people. You have a coaching-style and drive through a commitment to personal and professional development. You are clear in your expectations and have exceptional feedback from your team about their working environment. You recognise and support people as individuals.

**Coordinating with others**
You have the knack of working well with others. You have an appreciation of your own presence and approach and can demonstrate how you have developed and continue to develop how you work with others. You can also recognise how others work, think, and feel to get the most out of collaboration.

**Emotional intelligence**

**Judgement and decision making**

**Negotiation**
You can demonstrate an understanding of the range of skills and techniques required to successfully negotiate with a range of other partners. This includes understanding how to structure and undertake successful negotiation on an organisational-wide level.

**Service orientation**
You must be unequivocal in your commitment and drive for outstanding service delivery. Both in terms of the quality of products and work delivered as well as the achievement of objectives. You and your team can demonstrate how your overall contribution to the organisation and service