Customer Service Administrator

2 weeks ago

Bolton, United Kingdom ADDVantage Technologies Full time

We are looking for a vibrant Customer Service Administrator who is people-focused with an understanding of the healthcare setting to help us provide the highest levels of customer service to our clients.

This is a fantastic opportunity to join a growing tech business where people are at the heart of everything we do. We work proactively to create a supportive and collaborative environment to enable everyone in the business to thrive.

**About ADDVantage Technologies**:
ADDVantage Technologies provides digital solutions for the healthcare market. We are experts in our field creating bespoke, secure, intuitive technology solutions that empower the healthcare sector. Our standards are high, so that our solutions are robust.

Join us at this exciting time in our journey and we will support you to grow your career with ADDVantage Technologies.

We will be delighted to hear from talented individuals that align to **our values.** These are at the heart of everything we do and include**:Care, Loyalty, Integrity, Motivation and Bravery.**

**Overview of role**:
Excellent communication and strong IT and organisational skills are essential to the role.

If you are someone who thrives in a team environment, confident demonstrating initiative with excellent interpersonal skills, then, we would love to hear from you

**Main Responsibilties and Duties**:

- Collaborating with other departments
- Liaising with clients + customers
- Raising invoices and handling payments
- Supporting clients and customers with the onboarding process

**Personal Specification**:

- Customer focused with a strong work ethic and ability to meet tight deadlines
- A problem solver
- Adaptable to changing business needs
- High level of computer literacy, must have sound knowledge of Microsoft Office
- Must possess excellent communication skills both written and spoken
- A trustworthy professional who shows respect to others in all that they do
- Eager to learn new skills and collaborate with others
- Positive attitude
- Smart and friendly

**Schedule**:
Monday - Friday 9-5

**Job Types**: Full-time, Permanent

**Salary**: £21,000.00 per year

**Benefits**:

- Additional leave
- Company events
- On-site parking
- Wellness programme

Schedule:

- Monday to Friday
- No weekends

Ability to commute/relocate:

- BOLTON: reliably commute or plan to relocate before starting work (required)

Work Location: One location

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