Council Tax Billing Officer
5 days ago
**About the role**:
We’re looking for a number of motivated and detail-oriented individuals to join our team at Anglia Revenues Partnership (ARP). This is a fantastic opportunity to contribute to a high-performing, customer-focused service that plays a vital role in supporting our communities.
**What you’ll need**:
We’re looking for someone who brings energy, initiative, and a commitment to fairness and service. You don’t need to meet every requirement to apply—we value potential and a willingness to learn. Key strengths include:
- Team player and can work on own initiative
- Great communication skills - written and verbal
- Monitor client accounts to check payments received
- Excellent customer service skills
- Accurately update computer systems & records
- Keep up in a fast-paced partnership environment
- Liaise with other departments, Citizens Advice and Department for Work and Pensions
- Ability to work from home where necessary
- Could be required to travel to Thetford for training although a full programme of remote e-training is currently in place
- And above all enthusiasm
**We encourage you to review the full job description and person specification for more details.**
**Why join us?**:
We offer a supportive and flexible working environment with a range of benefits, including:
- a generous Local Government Pension Scheme
- flexible working options to support work-life balance
- agile working - a blend of office and home-based work
- access to a unique employee benefits package
- full training and ongoing support
- health and wellbeing initiatives
- a culture that values continuous learning and development
- career progression opportunities
ARP values
**How to apply**:
Please visit Council Tax Billing Officer - East Suffolk Council Jobs Careers for further details and to apply. Please note, we are unable to accept CVs.
**Closing date: 20 October 2025**
**Interviews: Week commencing 3 November 2025
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