Field Lettings Consultant

3 days ago

London, United Kingdom Home Made Full time

Looking for a fresh start or a career where you can make a real difference? If you enjoy meeting new people, exploring London, and have a passion to help others find a place they can call home, this might be the perfect role for you._

At Home Made, we’re rethinking the way renting works. Our team helps people navigate everything from classic London housing to new Build to Rent apartment buildings, all while providing a personalised, human touch.

You don’t need to come from a property background to thrive here. We’re all about recognising potential and helping you grow. If you’re eager to learn, love connecting with people, and are ready to take on something new, we’ll support you every step of the way.

**Salary**: Basic £25K + competitive uncapped commission (OTE £40,000+)

**Working Hours**: Monday to Friday 9am-6pm or 9am-7pm, with bi-weekly Saturday shifts.

**Location**: Our office in Southwark/Waterloo. The role involves daily travel across London using public transport (no driving license required).

**About Home Made**:
Home Made is the UK's fastest-growing lettings prop-tech company, committed to revolutionising the rental market. By leveraging cutting-edge technology and a high-performing team, we strive to make renting safer, easier, and fairer for everyone. Our culture champions innovation, integrity, and diversity.

**Role and Responsibilities**:
As a Field Lettings Consultant you'll play a crucial role in delivering outstanding service to our landlords and tenants. Your key responsibilities will include:

- **Customer Service**: Build strong relationships with landlords and tenants, ensuring smooth execution of all scheduled events.
- **Viewings**: Attend property viewings, engage with prospective renters, and close deals to exceed sales targets.
- **Communication**: Provide timely and relevant updates to all parties regarding viewings and appointments.
- **Proactive Engagement**: Identify opportunities to increase successful property viewings and conversions.
- **Data Management**: Keep accurate records and regularly update our CRM system.
- **Problem Solving**: Quickly resolve any issues that arise during the viewing and leasing process.

***:
**Skills and Qualifications**:

- Exceptional written and verbal communication skills
- Strong organisational abilities with effective workload management
- A collaborative team player who thrives in a supportive environment
- Excellent attention to detail
- Strong decision-making and problem-solving skills

***:
**Benefits**:
We offer a comprehensive benefits package to support your wellbeing and professional growth:

- 24 days of annual leave plus your birthday off
- Employee perks, including discounts for stores and cinema
- Yearly half-day charity events
- Office social events, including summer and winter parties
- Culture Club events to celebrate special dates
- Mental Health Champions and support
- Onsite gym access with showers and bike storage
- Weekly Friday 5pm happy hour in the office
- Career development opportunities through our Learning and Development Programme

***:
**Commitment to Diversity and Inclusion**:
Home Made is an equal opportunity employer that values diversity. We foster an inclusive culture where everyone can be their authentic self at work. We actively seek diverse talent and ensure fair treatment for all employees and job applicants, offering equal opportunities for success.

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