Senior Care Assistant

2 weeks ago


Bangor, United Kingdom Connected Health Full time

Senior Care Assistant

Connected Health is currently seeking a Senior Care Assistant to join the team in Bangor/Holywood.

**KEY RESPONSIBILITIES**
- Will be expected to have empathy, understanding and a caring attitude.
- Provide a high-quality standard of care to our company clients.
- To participate in the on-call phone on working weekend as required and to cover in the absence of Area Manager.
- To participate in the shadowing and 12-week induction of all new staff for designated area, ensuring that all documentation is completed and submitted to Area Manager on the deadlines provided.
- To effectively report any Staff or Client concerns, grievances and complaints to Area Manager.
- To ensure that all Care Staff have a supply of protective items (aprons and gloves) as required.
- To be co-responsible along with the Area Manager for the review and maintenance of Client care folders on a monthly basis. Ensuring that all details are up-to-date and of a high standard
- Carry out Client risk assessments and report promptly to Area Manager.
- To maintain confidentiality in accordance to the Company Handbook
- To comply with policies and procedures contained in Connected Health Policies and Procedures Manuals including the Connected Health Company Handbook.
- To participate in emergency cover as required.
- To participate in training and further development as required.
- Any other duties applicable to the post as request by Management.

**ESSENTIAL CRITERIA**
- NVQ Level 2 in Health and Social Care willing to work towards NVQ Level 3
- Good verbal and written skills in English
- Previous experience in Domiciliary Care
- Full, Valid UK driving licence
- Appropriate insurance for vehicle business purposes

**QUALITIES**
- To be flexible about working hours
- To be approachable and supportive to staff and managers
- Excellent communication and interpersonal skills
- Ability to plan and organise own workload
- Willingness to accept and implement instruction
- Excellent people management skills
- Excellent telephone manner

**If this position is of interest, please submit your CV for immediate consideration.


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