Eap Counsellor

1 week ago

Glasgow, United Kingdom Workplace Options Full time

Workplace Options is the world’s largest independent wellbeing solutions leader that supports individuals to become healthier, happier and more productive, both personally and professionally. Service centers in the U.S., Canada, U.K., Ireland, Portugal, France, Belgium, UAE, Singapore, Japan, China, India and Indonesia support more than 75 million employees across 116,000 organizations and more than 200 countries and territories. At WPO, you will be joining a team that is committed to improving employee wellbeing around the world.

Workplace Options have an exciting opportunity an EAP Counsellor in Glasgow to join our counselling team. This is a full-time fully remote position. Our counselling department provides counselling services on a global scale including telephonic support, clinical case management, structured telephonic counselling and applicable resource referral.

**Shift hours - (overnight)**
- 9 pm to 7.30 am (Wed-Sat)
- 9 pm to 7.30 am (Sun-Wed)

**Responsibilities**:

- Provide telephonic counselling, in-the-moment support and crisis telephonic management in a supportive, ethical and professional manner while maintaining client-confidentiality.
- Appropriately refer clients to external resources or within WPO as part of our holistic approach.
- Maintain clear clinical and task-oriented documentation in case management system.
- Possess genuine listening skills and can provide short-term clinical interventions such as CBT, Motivational Interviewing and solution-focused techniques.
- Ability to work with clients presenting with substance abuse, situations of crisis, mental health symptoms and/or family/relationship-related concerns impacting personal or work performance.
- Develop clear and concise treatment plans for clients with various session models.
- Assess clients thoroughly to ensure short-term counselling appropriate.
- Follow-through with additional tasks as identified by the clinical management team.
- Passionate about providing support to clients from anywhere in the world.
- Culturally sensitive to our clients and flexible using a telephonic interpreter as needed.
- Flexible with regards to schedule - may be required to work some shifts outside regular shift hours to support the needs of the business and client volume intervals.

**Requirements**:

- Applicants must hold a minimum of a diploma in Counselling.
- Must be accredited or working towards accreditation.
- Experience in solution focused counselling.
- Excellent IT and administration skills.
- Experience of working within a service centre environment would be advantageous.
- Experience working for an organisation with listening/counselling/support services would also be an advantage.

**Benefits**:
**What we offer**:
Competitive benefits package including Life Insurance, Permanent Health Insurance, Gym and Tuition Reimbursement, remote working.

  • Eap Counsellor

    1 week ago

    Glasgow, United Kingdom Workplace Options Full time

    Workplace Options is the world’s largest independent wellbeing solutions leader that supports individuals to become healthier, happier and more productive, both personally and professionally. Service centers in the U.S., Canada, U.K., Ireland, Portugal, France, Belgium, UAE, Singapore, Japan, China, India and Indonesia support more than 75 million...

  • Counsellor

    4 days ago

    Glasgow, United Kingdom HealthHero Services Ltd Full time

    EAP Telephone CounsellorHybrid Role - GLASGOWSalary range £26,000 to £30,000 based on full time hours of 37.5. Part time hours will be pro rata salary.HealthHero is Europe’s largest digital telehealth platform, bringing together human expertise and digital convenience to provide remote access for patients, insurance policy holders and employees to expert...

  • Counsellor Nights/Weekends

    2 weeks ago

    Glasgow, United Kingdom HealthHero Full time

    EAP Telephone Counsellor Hybrid Role - GLASGOW Salary range £26,000 to £30,000 based on full time hours of 37.5. Part time hours will be pro rata salary. HealthHero is Europe's largest digital telehealth platform, bringing together human expertise and digital convenience to provide remote access for patients, insurance policy holders and employees to...

  • Counsellor Nights/Weekends

    2 weeks ago

    Glasgow, Glasgow City, United Kingdom HealthHero Full time £26,000 - £30,000 per year

    EAP Telephone Counsellor Hybrid Role - GLASGOWSalary range £26,000 to £30,000 based on full time hours of 37.5. Part time hours will be pro rata salary. HealthHero is Europe's largest digital telehealth platform, bringing together human expertise and digital convenience to provide remote access for patients, insurance policy holders and employees to expert...

  • Counsellor Nights/Weekends

    4 days ago

    Glasgow, Glasgow City, United Kingdom HealthHero Full time

    EAP Telephone CounsellorHybrid Role - GLASGOWSalary range £26,000 to £30,000 based on full time hours of 37.5. Part time hours will be pro rata salary.HealthHero is Europe's largest digital telehealth platform, bringing together human expertise and digital convenience to provide remote access for patients, insurance policy holders and employees to expert...

  • Eap Independent Contractor-uk

    4 hours ago

    Glasgow, United Kingdom LifeWorks Full time

    TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider - encompassing physical, mental and financial health - TELUS Health is...

  • Eap Affiliate Counsellor-uk

    2 weeks ago

    Glasgow, United Kingdom LifeWorks Full time

    Build a meaningful career At LifeWorks, we offer more than career opportunities, we provide career opportunities to make meaningful contributions to people’s lives. The extraordinary expertise of a more than 7,000-strong workforce is harnessed to support the employees and families of the organizations we serve. Our innovative programs have a lasting...

  • Client Care Counsellor

    2 weeks ago

    Glasgow, United Kingdom LifeWorks Full time

    Build a meaningful career At LifeWorks, we offer more than career opportunities, we provide career opportunities to make meaningful contributions to people’s lives. The extraordinary expertise of a more than 7,000-strong workforce is harnessed to support the employees and families of the organizations we serve. Our innovative programs have a lasting...

  • Independent EAP Counsellor — Short-Term Therapy

    1 week ago

    Glasgow, United Kingdom LifeWorks Full time

    A global-leading health and well-being provider is seeking experienced counselors to join their Clinical Affiliates Network in Glasgow. You will provide face-to-face short-term counseling services and manage online referrals. Qualifications include accreditation or diploma in counseling with substantial experience. The role offers an opportunity to make a...

  • Independent EAP Counsellor

    1 week ago

    Glasgow, United Kingdom LifeWorks Full time

    A leading health and well-being provider is seeking experienced counselors to join their Clinical Affiliates Network in Glasgow. The role involves providing face-to-face short-term counseling services, managing online referrals, and collaborating with the Case Management team. Candidates should have relevant accreditation or qualifications, along with a...