Road Based Supervisor

1 week ago

Chelmsford, United Kingdom E-zec Medical Transport Services Ltd Full time

**About the Role**

The role of Road Based Supervisor is to assist the Regional and Operation Manager with contract performance, staffing, conduct and quality and standards. Patient care will be at the forefront of their mind at all times and they will deliver these values to the team. The RBS will assist on the road with the transportation of patients as and when required. A key responsibility for the RBS will be to support the Ambulance Care Assistants in the successful completion of their role. The RBS will be responsible for managing the mental health contract in Essex.

**Main Duties and Responsibilities**
- Business Performance and Service Delivery - Deliver excellent customer service by ensuring the prompt departure of Ambulance Care Assistants from base.
- Compliance - Assist the Compliance Team with Health and Safety base checks to ensure that the base and any equipment is fully compliant at all times.
- Fleet - Liaise with the Fleet supervisor to ensure that all vehicles are suitable for road use and undertake vehicle checks to ensure that performance and hygiene is optimal.
- Data Management - Ensure that personal data management systems are kept up to date with all employees’ details to ensure the accuracy of payroll and annual leave.
- KPI’s - Support the Contract Manager with delivery of KPI’s, providing innovative ideas for improvement.
- People Management - Conduct probationary reviews with Ambulance Care Assistants in line with Company policy.
- Employee Relations Support - Complete thorough and fair investigations prior to disciplinary, delivering a succinct and solid case to the disciplinary chair when completed.
- Sickness and Leave - Ensure that sickness absence is kept up to date and identify potential avenues for cover in the event of high levels of sickness.
- Recruitment - Participate in recruitment and selection processes, ensuring personal adherence to policies and procedures.
- Training - Ensure all areas of the contract deliver excellent patient service by delivering Annual Skills Development training and conducting driving assessments as and when required
- Ad-hoc - Conduct property risk assessments as and when required to ensure safe and suitable access for Ambulance Crews.
- Health and Safety - Ensure that the workplace is safe for everyone by taking reasonable care not to do anything that might endanger you or others.
- Diversity - Be an ambassador for diversity
- Hours and Environment - Be visible and maintain a physical presence across the contract

IND1

**Job Types**: Full-time, Permanent

**Salary**: £12.35 per hour

Schedule:

- 8 hour shift

Ability to commute/relocate:

- Leeds, LS10 1EP: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Supervisor or Management: 1 year (required)

Licence/Certification:

- Driving Licence (required)

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