Quality Assurance Business Partner

**Location**: Support Office (Alcester)

An exciting new opportunity for someone with experience in the world of Quality Assurance & Compliance

Helping Hands are one of the UK's leading providers of home based care and central to our ethos as a business is the high quality service we provide. The role of Quality Assurance Business Partner is crucial in ensuring the success of our Central region by maintaining accurate files and ensuring we meet the standards set by CQC.

If you have impeccable attention to detail and a passion for all things Quality, read on as this could be the role for you

Main responsibilities

To support the RCD with the strategic quality plan for each branch which ensures there is a quality driven culture across the region/area
Provide expert guidance and direction to Area Care Managers in relation to quality and compliance
Identify any areas of opportunity to improve the quality and compliance of the region and branches
Drive the Quality Agenda set by the Head of Quality across the region/area
To Support the Area Care Manager in the opening of new HVS branches in line with business roll out plan
To support the Area Care Managers in the completion of internal quality assurance audits that improves the quality and compliance of every branch whilst identifying quickly areas for improvement
To initiate, prioritise and manage a process with the Area Care Manager for reviewing branches that are underperforming in quality and compliance
Ensure “Best Practice” is shared throughout the region to improve and exceed overall quality, compliance and service standards.
To support the Area Care Managers in the continual development of the HH brand
To ensure the compliance and quality of the branches is met in line with CQC standards and legislative requirements. Support the Area Care Manager on any areas of underperformance or concern and take action to improve
To ensure that all policies and procedures are communicated and implemented effectively within the region
Provide resources and tools for Area Care Managers to ensure they are equipped to exceed legislative requirements
To be successful in this role you will be self motivated and will be passionate about person centered care. You will ideally have previous experience of Quality & compliance within the healthcare sector or very strong administration skills.

**Benefits**:
Competitive salary of between £40-45k per annum dependent on experience
Car allowance
Employee Assistance Programme
Benefits portal with access to a wide range of retail and hospitality vouchers
Pension
23 days annual leave + Bank holidays

An exciting new opportunity for someone with experience in the world of Quality Assurance & Compliance

Helping Hands are one of the UK's leading providers of home based care and central to our ethos as a business is the high quality service we provide. The role of Quality Assurance Business Partner is crucial in ensuring the success of our Central region by maintaining accurate files and ensuring we meet the standards set by CQC.

If you have impeccable attention to detail and a passion for all things Quality, read on as this could be the role for you

Main responsibilities

To support the RCD with the strategic quality plan for each branch which ensures there is a quality driven culture across the region/area
Provide expert guidance and direction to Area Care Managers in relation to quality and compliance
Identify any areas of opportunity to improve the quality and compliance of the region and branches
Drive the Quality Agenda set by the Head of Quality across the region/area
To Support the Area Care Manager in the opening of new HVS branches in line with business roll out plan
To support the Area Care Managers in the completion of internal quality assurance audits that improves the quality and compliance of every branch whilst identifying quickly areas for improvement
To initiate, prioritise and manage a process with the Area Care Manager for reviewing branches that are underperforming in quality and compliance
Ensure “Best Practice” is shared throughout the region to improve and exceed overall quality, compliance and service standards.
To support the Area Care Managers in the continual development of the HH brand
To ensure the compliance and quality of the branches is met in line with CQC standards and legislative requirements. Support the Area Care Manager on any areas of underperformance or concern and take action to improve
To ensure that all policies and procedures are communicated and implemented effectively within the region
Provide resources and tools for Area Care Managers to ensure they are equipped to exceed legislative requirements
To be successful in this role you will be self motivated and will be passionate about person centered care. You will ideally have previous experience of Quality & compliance within the healthcare sector or very strong administration skills.

**Benefits**:
Competitive salary of between