Mental Health Support Worker

The post holder will deliver shifts from a trauma informed perspective, taking guidance from the team within the managing risk framework at the service. Lived personal/close relative experience of mental health challenges are welcomed.
The post holder will be guided alongside colleagues in the interventions on each shift and will also have senior staff to provide them with ongoing live supervision/reflective practice.
The post holder will lead on some activities in the house and be responsible with others that the environment maintains the privacy, dignity and respect of all those who use the service.
The post holder will work shifts alongside senior staff at weekends when required.
This job description is written as an indication of the nature and scope of duties and responsibilities. Additional competencies may be required to fulfil the needs of specific areas and client groups. It is not intended as a fully descriptive list and does not include specific skills or therapeutic interventions that may be required of the specialist service area. The post holder will be expected to be flexible and to carry out other duties assigned by the Team Manager, which are appropriate to the grade, nature and changing needs of the role.
Please note -- NO SPONSORSHIP IS AVAILABLE FOR THIS ROLE-
- Build a therapeutic relationship with guests using a person-centred approach/trauma informed/social model of care.
- Work collaboratively as part of the multidisciplinary team with guests to develop their recovery plan and promote personal responsibility.
- To work with the peers and clinicians to plan and deliver a range of therapeutic activities that promote recovery.
- To be an excellent communicator, know how to use time effectively, to be empathetic, compassionate and have the ability to deal with situations sensitively.
- Actively promote the rights and responsibilities of guests. This may include supporting with seeking other services such as accommodation, benefits, and advocacy.
- Input guests notes and progress on the Trust’s electronic patient records system.
- Build relationships with the local community and statutory services and connect guests to those resources.

North London NHS Foundation Trust (NLFT) is committed to improving mental health care across North London to deliver excellent services to our local people.
**Our Five-Year Strategy**:
1. We will provide consistently high-quality care closer to home
2. With our partners in North London and each borough we will ensure equity of outcome for all
3. We will offer great places to work, providing staff with supportive environment to deliver outstanding care
4. We will be more effective as an organisation by pioneering research, quality improvement and technology
Why NLFT?
- We develop and retain our staff through leadership behaviours and managers programme and many more opportunities.
- We promote flexible working and support staff with a range of health and wellbeing initiatives.
- NHS Discounts, generous annual leave and NHS pension scheme
- Excellent internal staff network

**The postholder will be aligned with our Values**:

- We Are Kind
- We Are Respectful
- We Work Together
- We Keep Things Simple
- We Empower
- We Are Proudly Diverse

In order to meet the needs of the Trust you may be required from time to time to work at different locations to your normal place of work. This may mean that you are required to work at any location that fall under Barnet, Camden, Enfield, Haringey or Islington. The Trust reserves the right to require staff to work at such other places or locations as it considers reasonable and necessary on a temporary or permanent basis.
- To establish a supportive and respectful relationship with service users.
- Encourage and motivate service users to create co-produce care plans and enable service users to engage with the actions of their care plan.
- Share/teach coping self-help, self-management techniques and tools.
- Work in a strength-based way that acknowledges the personal, social, cultural, and spiritual strengths.
- Support service users to identify and overcome fears and challenge negative self-talk.
- Assist service users to map their wellbeing and recovery by using a variety of

tools.
- Facilitate and co-deliver psychoeducation and other recovery courses.
- Work closely with carers/family members to enable service users to continue

their recovery journey in the community.
- Connect service users to community groups and networks that enable them to

participate in community activities and progress in their recovery journey
Please refer to the job description and person specification by clicking on the JD/PS attachment in the advert.