Medical Secretary

**Sunny Meed Surgery** is a well-established, fast growing, friendly training practice that has a dedicated clinical and administrative team. We are minutes away from Woking railway and bus stations.

This is a patient-facing and confidential role, requiring excellent communication, IT, and organisational skills, as well as a strong understanding of medical terminology and NHS procedures.

Our practice covers **three sites**: Sunny Meed Surgery on Heathside Road, Goldsworth Park branch on Denton Way and Greenfield branch in Old Woking. Our clinical team consists of GPs, Advanced Paramedic and Nursing Practitioners, clinical pharmacists, first contact physios, Nurses and HCAs. The practice is supported by an experience administrative team, which includes secretaries, administrators, care co-ordinators and receptionists.

As part of our Sunny Meed team you will be entitled to the generous NHS pension scheme as well as funded professional development in the future. We offer a supportive and learning environment for all our staff.

On top of the employment benefits, we **love to have a bit of fun**. Some things we did include: the ice cream van and a coffee van came to the practice, we hosted a pottery painting session with pizza at the practice, and we had great evenings out bowling and at the pub. We also completed a virtual walking challenge around the British coastline competing against other Surrey practices.

We also had a lovely summer party including our partners and children and a fun Christmas party. We also have a Sunny Meed book club who meet regularly as well as our practice own well-being programme. These are just some things we do to make this a great place to work

The whole practice team is supportive and caring and we have an open door policy. Our staff members are enthusiastic, friendly and we want to make a real difference to our patients - come and be part of the team

**The Practice**:

- Sunny Meed Surgery has been established for 70 years and is a GMS practice
- Training practice
- List size 13,000 patients
- 3 partners and salaried GPs who are supported by an Advanced Paramedic Practitioner, First contact physios, Practice Nurses, Health Care Assistants and clinical pharmacists
- A dedicated Administrative and Management Team
- EMIS Web clinical system
- CQC rated Good

**Secretarial Duties**:

- Copy typing of medical correspondence, referrals, reports, and patient letters.
- Managing e-referrals (eRS), and other referral systems.
- Liaising with hospitals, consultants, and external health professionals.
- Ensuring that all correspondence is correctly filed in patients’ records (paper or electronic).
- Tracking urgent and 2-week wait referrals to ensure timely follow-up.

**Administrative Duties**:

- Processing incoming and outgoing mail.
- Supporting the repeat prescription process and liaising with pharmacies.
- Assisting with patient registrations, and medical reports as needed.
- Maintaining confidentiality and data protection at all times.

**Person Specification**

**Essential**:

- Previous experience in a medical secretarial or administrative role (ideally in General Practice or the NHS).
- Excellent communication and written skills are essential along with confidence using IT and learning new skills.
- Proficiency in Microsoft Office and clinical systems (EMIS Web, Docman).
- Understanding of medical terminology.
- High level of accuracy and attention to detail.
- Strong organisational and time management skills.
- You must be able to prioritise your workload effectively under pressure and possess excellent organisational skills.
- Understanding of patient confidentiality and the Data Protection Act.

**Desirable**:

- NVQ Level 3 in Business Administration or equivalent.
- Medical secretarial qualification.
- Experience with NHS referral processes and eRS.
- Familiarity with QOF and clinical coding.

**Additional Information**:

- The post holder may be required to work over the three sites.
- Training and professional development opportunities will be provided.
- Flexibility is required for holiday/sick leave cover.

**We offer**:

- NHS pension scheme
- Friendly practice team
- Practice events
- Free on-site parking
- NHS store discounts

**Job Types**: Full-time, Part-time, Permanent

Pay: From £12.21 per hour

Expected hours: 15 - 35 per week

**Benefits**:

- Company events
- Company pension
- Free flu jabs
- Free parking
- Health & wellbeing programme
- On-site parking
- Store discount
- Transport links

Schedule:

- Day shift
- Monday to Friday

**Experience**:

- Customer service: 1 year (preferred)

Work Location: In person

Application deadline: 08/05/2025