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Business Support Assistant

2 weeks ago

Harrogate, United Kingdom GEO Full time

This role is suitable for someone who is very pro-active and able to work independently and part of a team. You will need to be computer literate and be able to use MS Office products.

**Location**:This is an office-based role in **Harrogate.**

**What's in it for you?**
Along with the great people you would be working with in this role, we are offering an excellent set of benefits which would include the following:

- Employer pension contribution of 6% (providing you, the Employee provides 2%).
- Learning & Development opportunities including Study Support options and a wide range of Apprenticeships.
- Competitive salary.
- Life Assurance at X4 of your base salary.
- 26 days annual leave plus all statutory bank holidays (and the option to buy or sell up to 5 days per year).
- Flexible benefits include, but not limited to, discounted gym memberships, restaurant discounts, PMI, healthcare cash plans etc.
- Group Income Protection.
- Group annual bonus scheme.

To deliver highly efficient and accurate administration and data record support to all underwriting functions, assisting to effectively write, renew and administer specialist insurance policies in line with business targets and requirements.

**Key Role Accountabilities**
- Handling and directing telephone calls.
- Checking Third Party databases and accurately recording results.
- Preparation and production of client records.
- Data entry quote preparation.
- Preparation, production and delivery of policy renewal invitations.
- Data inputting associated with core business functions
- Processing of appropriate policy record transactions in line with authority levels.
- Production of management information reports and creating outputs for the business.
- To ensure confidentiality in respect of information received and handled.
- To contribute positively and proactively to business development.
- Undertake any training identified as being necessary for the position.
- To conduct all business activities in line with prescribed Group business standards, service standards, and regulatory frameworks.

**Qualifications & Experience**:

- Comprehensive knowledge of Microsoft Office products.
- An awareness of the underwriting cycle.

**Person Specification**:

- Clear and effective communicator
- Excellent internal and external customer excellence.
- Highly organised with a focus on objectives, priorities and deliverables
- Analytical and decision-making ability
- High attention to detail
- An openness to and ability to adapt to reasonable business changes
- Positive and effective identification and recognition of business and customer needs
- A high level of commitment and focus
- Demonstrable ability to meet deadlines and organise personal workloads

**#LI-SR1**

Business Support Assistant