Sales Support Consultant
2 days ago
This role is partially telephone-based and, as such, requires a friendly yet professional telephone manner with the ability to build a rapport.
**Responsibilities and Duties**
- Complete medical and lifestyle questionnaires with customers with a high regard for accuracy and submit them to the Insurer within a timely manner
- Have the confidence and ability to build a rapport that allows the customer to feel at ease when disclosing medical conditions
- Carry out the necessary administrative functions to convert a sale to a live policy
- Communicate and support Sales Consultants with regular updates on progress and required action on live cases
- Have a high regard for compliance within an FCA regulated business and adhere to all legislation and regulatory guidelines
- To constantly display and encourage ActiveQuote company values of **INTEGRITY**, **UNITY**, **INNOVATION **and **PASSION**
**Skills & Education**
- Strong time management skills with the ability to manage own workload and meet deadlines
- Excellent communication skills both verbally and written, including an excellent telephone manner
- Strong commitment to delivering an exceptional customer experience
- High attention to detail
- A dedication to being reliable, honest and passionate about our customers
- Ability to contribute to a positive, working environment with a good team spirit and strong work ethic
**What We’re Offering**
- Competitive basic salary
- 30 days holiday per year (inclusive of bank holidays)
- Extra day off for your birthday
- Bupa Health Insurance - full cover
- Income Protection
- Pension
- Enhanced Family Friendly Rights (including Maternity, Paternity and Parental Leave)
- Full ongoing training will be provided with lots of opportunities for progression
- A hardworking but fun and lively atmosphere with opportunities to develop within the business
- Employee recognition scheme
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