Reception & Customer Liaison

6 days ago


Dunstable, United Kingdom PAD Studios Full time

**We are looking for a confident, independent & reliable worker to join our team and operate PAD Studios Reception on a MONDAY & WEDNESDAY between 3.45pm to 9.15pm.**

**The role is both customer service based and has a high level of administrative requirements.**

As the first point of contact for students, parents, customers and hirers, we are looking for someone who is charismatic and engaging, who is proactive and organised, and someone who is able to problem solve. Someone with an interest in dance or performing arts, or prior experience in the industry would also be of value.

**About On Pointe Dance Academy (OPDA)**:
Our Mission is to provide the best performing arts and dance tuition in Dunstable and our wider community.

**Values**:

- We provide an Inclusive environment for all young people to explore.
- We aim to nurture each student to develop their interests and build confidence.
- We are devoted to delivering tuition in a safe and professional environment.
- Inspiring students to achieve their goals.
- Ensure all tuition is delivered in a fun and engaging way.
- Providing Innovative classes.
- Creating a family environment for all students and their families

**About PAD Studios**:
The building, PAD Studios is home to OPDA, The PAD (Full Time Performing Arts College) & AcroPAD (Dance equipment company). It is also a space for external hire, classes, parties & events.

**The role will consist of but not limited to**:

- Provide a friendly greeting to all visitors and answer any questions
- Calendar management of classes, term dates etc
- Managing trials for new students & welcoming new families as they start their OPDA journey
- Enrolment procedure of new students
- Provide responses on social media - answering messages, sharing posts, etc
- Provide administrative support for the annual show and annual awards showcase
- Cash handling & end of day cash up
- Maintain the reception environment to a high standard and keep the area tidy, including the waiting area, cleaning of tables and emptying of bins etc
- End of day building lock up

**Working hours**:
Part-time, 10-12 Hours per week, term time only, dates given in advance for the academic year (36 weeks per year)

Monday - Friday 3.45pm - 9.15pm

Based in reception at PAD Studios, Grove Park Dunstable

**Requirements**:
Excellent customer service and face to face communication skills

Exceptional time management

Great IT skills and ability to learn new systems

Must be over 18 years of age, due to independent lock up of building

DBS check required (undertaken before commencing in the role)

First Aid training required (training given if necessary)

**Job Type**: Part-time

Pay: £8.60-£11.44 per hour

Expected hours: 10 - 12 per week

Schedule:

- Monday to Friday

Work Location: In person



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