Facility Management Assistant

**ABOUT THE ROLE**:
We are currently recruiting for a motivated, reliable and customer focused Facility Management Assistant to assist in the provision of a customer focused Facilities Management service for one of the Council's main operational buildings based at High Street North, Dunstable, LU6 1LF.

**Job Type**: Permanent - Full Time.

**Pay Rate**: £12.00 per hour.

**Working Hours**: Two positions are required to fill this role, 1 x working morning through to the afternoon and 1 x working afternoon through to early evening, but we would like each to be flexible between 06.30 - 20.00 Hrs for cover etc.

**Position 1**: 37.5 Hrs per week, 7.5 Hrs per day, Monday, to Friday - 06.30 Hrs to 14.30 Hrs.

**Position 2**: 37.5 Hrs per week, 7.5 Hrs per day, Monday, to Friday - 12.00 Hrs to 20.00 Hrs.

**Start Date**: Immediately.

**Key Responsibilities and Tasks**:
The role will encompass the various functions of delivering a comprehensive facilities management service to the client and involve reception duties, overseeing the cleaning team, caretaking, portering, couriering, archiving, maintenance services and out of hour's reception.
- Assist in the provision of a professional out of hour reception desk service, providing a courteous and efficient support and advice service to staff, customers, & members.
- Assist in the provision of a professional Portering service within & between the main operational offices.
- Assist in the provision of a professional caretaking service within the main operational buildings.
- Take a proactive role in the Health, Safety & Welfare within the main operational buildings.
- Assist in the provision of a customer focus and professional minor maintenance service within the main operational buildings.
- Carry out minor items of Planned Preventive Maintenance on the main operational buildings as directed by the Facilities Management (training will be provided).
- Assist in the provision of a professional Portable Appliance Testing (Visual inspection) service within the main operational buildings.
- Provide cover for colleagues during holiday and sickness.
- Liaise with and attend to contractors requiring access to the building outside of normal working hours to ensure safe access and egress.
- Order materials and supplies related to the duties of the post as required.
- Raising & responding to requests (related to the duties of the post) on the Service's property maintenance & management system.
- Working in other council buildings as required.
- Maintain confidentiality of all information gained during the course of employment that relates to other employees, the public, contractors, elected members etc.
- Accept responsibility for the post holder's own health and safety and that of others as set out in health and safety policies.
- Undertake other duties that may arise or as may be delegated from time to time, appropriate to the grade of this post.

**ABOUT YOU**:

- Experience as a Cleaning Services Supervisor.
- Ability to build credible relationships.
- Good IT skills, including Microsoft Office suite.
- Experience of audits and working with ISO 9001, 14001 and QHSAS 18001 standards.
- Ability to listen to and motivate employees.
- Proven record of being responsive and innovative.
- Self-motivated with the ability to work flexibly as part of a team.
- Strong organisational skills.
- Maintain professional internal and external relationships that meet our core values.
- First aider certificate, if not training will be provided.

**ABOUT US**:
Tenon FM are a Facilities Management (FM) Company with over 1,700 employees in the UK, offering a wide spectrum of hard & soft FM services specific to the diverse needs of over 1,100 customers throughout the UK.

Our people are very important, because without our employees we can't provide our services and deliver our customer promise and your role is vital to our continuing success. No matter what area of the business you join, your contribution will be valued and recognised.

We are an equal opportunities employer and Investors in People Accredited.

** STRICTLY NO AGENCIES **

Due to legal/contractual requirements, applicants for this role must be at least 18 yrs of age.